Senior Product Marketing

October 10

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Community Phone

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Telecommunications • B2B • B2C

Community Phone is a telecommunications company that provides reliable phone services for homes and businesses without the need for an internet connection. Their plans are designed to be simple and affordable, with no hidden fees or long contracts. Community Phone emphasizes strong call quality and customer support from real human representatives, alongside features like spam call blocking, call forwarding, and voicemail transcription. Their technology leverages industrial-grade antennas to connect to nearby cell towers, ensuring connectivity even during power outages.

51 - 200 employees

Founded 2018

📡 Telecommunications

🤝 B2B

👥 B2C

💰 Pre Seed Round on 2019-08

📋 Description

• Develop and maintain differentiated positioning for each core use case • Deliver two updated personas and a refreshed messaging framework within your first 30 days • Run GTM for every new feature or pricing change: define launch tiers, write launch briefs, own the comms calendar • Lead one Tier-1 launch per month (features used by >20% of users or tied to upsell motion) • Own product marketing inputs to sales playbooks, user lifecycle, sales training, and CS enablement—reviewed biweekly with Sales and CS • Talk to users in our ICPs and grow to understand them deeply • Partner with CS and Research to generate one new customer case study per month • Conduct win/loss interviews monthly to inform roadmap prioritization and competitive content • Run a weekly GTM sync with Growth, CS, and Product • Provide insights for roadmap planning (next two quarters), especially as they relate to competitive shifts or field learnings that influence prioritization

🎯 Requirements

• 4–7 years in product marketing, ideally in SMB or consumer SaaS with a self-serve checkout and light-touch sales motion • Experience shipping GTM for features tied to revenue impact—not just awareness • Comfortable owning positioning for both hardware and software products serving low-tech audiences • Excellent communicator and structured thinker—bonus if you can share a portfolio or sample launch plan • Strong collaborator with an operator mindset: you focus on outcomes, prioritize speed, and work through blockers • Humble, self-aware, and persistent

🏖️ Benefits

• 401(k) • health insurance