Partner Solutions Expert

Job not on LinkedIn

October 28

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Logo of ConnectWise

ConnectWise

SaaS • Cybersecurity • Enterprise

ConnectWise is a leading provider of software and services for managed service providers (MSPs), offering solutions designed to automate and streamline operations in IT management, cybersecurity, and business management. Their Asio platform is purpose-built for MSPs, delivering tools for unified monitoring and management, cybersecurity, data protection, and business management. ConnectWise provides services like professional services automation, remote monitoring and management (RMM), quote and proposal automation, IT documentation, and financial management among others. Through partnerships and integrations with top-rated vendors, ConnectWise enhances its offering for IT service management. The company also hosts industry events and provides community support to foster growth and innovation in the MSP sector.

501 - 1000 employees

Founded 1982

☁️ SaaS

🔒 Cybersecurity

🏢 Enterprise

💰 $585k Seed Round on 2019-06

📋 Description

• Deliver advanced technical guidance and best practices to partners during onboarding, implementation, and ongoing optimization phases • Provide comprehensive technical enablement and training to the Partner Success Team • Serve as the primary advocate for partner needs • Collaborate with Product Management to prioritize feature requests and enhancements based on partner feedback • Provide additional technical coverage on strategic accounts as needed • Support PSMs during critical partner engagements, technical reviews, and escalations • Facilitate technical workshops and solution design sessions with partners • Partner with Sales Engineering, Partner Success Manager, and Support teams to ensure seamless partner experiences • Collaborate with Marketing to develop technical content and case studies showcasing partner success stories

🎯 Requirements

• Bachelor’s degree in related field or equivalent business experience • 3+ years of relevant experience • Strong understanding of IT service management, business automation, and cybersecurity concepts • Experience with API integrations, database management, and cloud platforms

🏖️ Benefits

• Health insurance • Flexible working arrangements • Professional development opportunities

Apply Now

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