Product Manager

🕒 October 30

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

Where this job comes from

Posted on ConnectWise's careers page ↗ConnectWise's careers page, not through a job board

First seen by Remote Rocketship October 30

Still open on ConnectWise's site. Checked 2 hours ago.

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Logo of ConnectWise

ConnectWise

501 - 1000 employees

Founded 1982

☁️ SaaS

🔒 Cybersecurity

🏢 Enterprise

💰 $585k Seed Round on 2019-06

SaaS • Cybersecurity • Enterprise

ConnectWise is a leading provider of software and services for managed service providers (MSPs), offering solutions designed to automate and streamline operations in IT management, cybersecurity, and business management. Their Asio platform is purpose-built for MSPs, delivering tools for unified monitoring and management, cybersecurity, data protection, and business management. ConnectWise provides services like professional services automation, remote monitoring and management (RMM), quote and proposal automation, IT documentation, and financial management among others. Through partnerships and integrations with top-rated vendors, ConnectWise enhances its offering for IT service management. The company also hosts industry events and provides community support to foster growth and innovation in the MSP sector.

📋 Description

• Support the Product Management team with high attention to detail • Research, analyze, and document findings • Coach, review, and/or delegate work to other team members • Define and drive product business plans, strategy, and positioning aligned with corporate growth strategy • Collaborate on solutions to identified problems using risk assessment and data-informed written narratives • Identify market opportunities and analyze competitive landscape, trends, and emerging opportunities • Interact with customers and prospects to define market requirements and communicate needs to the development team • Monitor product performance, adoption rates, user experience, and production issues • Prioritize the product backlog according to business and partner needs • Represent ConnectWise in partner engagements, events, conferences, and other venues • Plan and execute ConnectWise platforms from requirements gathering and technical/functional specifications through backlog management, development coordination, implementation, and support • Partner with cross-functional teams to enhance development efforts, aid partners in product navigation, and find effective solutions

🎯 Requirements

• Ability to manage large projects and processes independently with limited supervision • Recognized subject matter expert of applicable work area • Ability to adapt to new technology/processes according to business and partner requirements • Strong verbal and written communication and presentation skills with technical and non-technical partners • Ability to work in a rapid pace environment with multiple projects while maintaining high quality work • Commitment to partner- and team-oriented management • Familiarity with software development, database, server/client, and similar technical concepts • Understanding of modern product management techniques and methods • Detail-oriented and able to manage multiple priorities simultaneously • Knowledge of MSDP industry • Bachelor's degree in related field or related business experience • 5+ years relevant experience • Preferred: Knowledge of Agile Methodology, software development life cycle, and Atlassian Product Suite • Preferred: Experience in Microsoft Ecosystem

🏖️ Benefits

• 0-10% travel may be required • Equal employment opportunities and a workplace free from discrimination and harassment • Reasonable accommodations for qualified individuals with disabilities • Benefits and privileges of employment with reasonable accommodations

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