Creator Success Manager

🕒 May 7

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Connexity, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2003

🛍️ eCommerce

🛒 Retail

💰 $3M Seed Round on 2012-08

Marketing • eCommerce • Retail

Connexity, Inc. is a performance marketing platform that helps retailers achieve incremental sales and new customer acquisition. The company partners with top retailers to generate $5 billion in new sales annually, optimizing customer exposure through the open web. Known for its direct relationships and integrations, Connexity powers shopping marketplaces and encourages content publishers to deliver exclusive promotions. It offers a managed service that guarantees performance which meets or exceeds retail goals, with a focus on return on ad spend (ROAS) and cost of sales (COS). Connexity serves as a valuable part of marketing channel mixes, providing complementary exposure alongside major advertising platforms like Google and Bing.

📋 Description

• Provide guidance to Key Creators and agencies as needed, helping them achieve growth and monetisation goals • Maintain strong, high-level relationships with creators through regular, targeted communication • Monitor creator content and performance patterns to identify opportunities for improvement • Support onboarding and education of new creators with a focus on long-term engagement • Assist in campaign management and reporting, prioritising high-impact initiatives • Support highest growing sponsorships campaigns and deliverables • Work with marketing to plan a 12 month events plan aimed at strengthening relationships with talent agencies

🎯 Requirements

• 2–4 years of experience in creator partnerships, talent management, social commerce, or affiliate marketing, ideally across both affiliate and sponsorship models • Proven track record of onboarding new creators • Demonstrated ability to drive creator growth and revenue through coaching, performance insights, and strategic guidance • Strong understanding of creator monetization, including affiliate performance, retailer dynamics, and sponsorship value • Experience collaborating with Talent Managers, Agencies, or Creator collectives, with the ability to communicate commercial value clearly • Comfortable analysing creator content, audience data, and daily performance metrics to identify opportunities and prioritise time • Excellent relationship-building skills with creators and partners, using high-touch communication when needed • Highly organised and efficient, able to manage pipelines, creator touchpoints, and campaign activity without heavy administrative overhead • A deep passion for creators, social trends, and platform dynamics, paired with strong intuition for what drives engagement and conversions • Experience using CRM tools (e.g., HubSpot) to manage acquisition funnels and track creator performance • A collaborative, proactive mindset suited for a fast-paced, high-growth environment

🏖️ Benefits

• Healthcare insurance & cash plans • Income Protection • Parental Leave Policies • Learning & Development Program • Flexible work schedules and work from home/work from office policy • Lunch paid when attending the office • Wellness Resources • Equity • Bonus