Patient Services Specialist

🕒 July 20

🇺🇸 United States – Remote

💵 $22 - $26 / hour

⏰ Full Time

🟢 Junior

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Logo of Converge Medical Technology

Converge Medical Technology

51 - 200 employees

Founded 2018

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Converge Medical Technology is a healthcare technology company that develops evidence-based mechanical devices and digital therapeutics for treating low back and neck pain. Their offerings include in-home medical devices (MedX home lumbar extension and AXIS cervical strengthening), an app-based digital therapeutics platform, remote monitoring and health coaching, and population-health programs designed for insurers and worker’s compensation recovery. The company focuses on improving spinal range of motion, strength, and function to reduce pain and disability, delivering multidisciplinary, research-backed at-home care.

📋 Description

• Verifying insurance benefits and medical documentation for submitting pre-authorization requests to adjusters • Facilitate the processing of prior authorizations, appeals, and insurance updates for prescriptions • Handle a high volume of inbound and outbound calls and manage and respond to incoming referrals • Utilize Salesforce and other internal systems to complete daily tasks • Examine required information using available resources to support referral processing and case updates • Escalate urgent or complex issues to the Intake Manager

🎯 Requirements

• 1+ years of patient intake experience with insurance verification • 1-2 years of prior authorization experience in a clinical setting • Workers’ Compensation claims experience

🏖️ Benefits

• medical, dental, and vision insurance • short- & long-term disability • FSA/ HSA options • 401k with matching

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