Asterisk VoIP Developer

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September 25

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Convoso

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B2B • AI • Sales

Convoso is a leading sales platform that leverages AI-powered call center dialer software to enhance sales performance. The company focuses on providing robust solutions for outbound and inbound sales, allowing businesses to automate workflows, improve compliance, and increase engagement. By integrating seamlessly with CRM systems, Convoso empowers sales teams to achieve higher conversion rates and meet their growth targets through efficient communication strategies.

201 - 500 employees

Founded 2006

🤝 B2B

📋 Description

• Maintain and improve existing code and Asterisk addons • Tune Asterisk performance, including CPU, memory usage, I/O • Ensure VoIP systems availability and performance, proactive monitoring, and tuning • Develop new third party integrations, from automation APIs to media stream mux • Create and maintain dial plans • Manage and monitor installed systems, Networks, and infrastructure in line with company guidelines or SOP • Provide ongoing support and maintenance for the Asterisk module as needed • Provide and communicate best practices and detailed information for network hardware and software selection • Provide planning for future capacity requirements • Create and maintain documentation to ensure accurate and current information • Coordinate teams testing and evaluating for design development and implementation including network hardware and software selection • Install, configure, and test operating systems, application software, and system management tools • Ensure the highest level of systems and infrastructure availability • Evaluate existing systems and provide technical direction to support staff • Stay up-to-date with security best practices and drive implementation accordingly • Collaborate with other professionals to ensure high-quality deliverables within organization guidelines, policies, and procedures • Run diagnostics to resolve customer-reported issues • Work on process optimization methods and risk management tools for successful project delivery

🎯 Requirements

• At least 2 years of experience in Asterisk system development, with a focus on module development and reporting tool customization • Solid experience in C & C++ based multithreaded application development; minimum 5 years of experience • Experience in development and troubleshooting in a Linux environment based on pthreads and locking primitives • Experience in development on a major asterisk module and Asterisk 11 • Comfortable with gdb or equivalent and debugging problems associated with real time, multithreaded applications • Experience with common linux C development tools as well as profiling tools such as valgrind and gprof • Experience working with AGI • Wide knowledge of Real Time Communication protocols and technologies and stacks (SIP, SDP, WebRTC/RT, SRTP) • Experience with MySQL Asterisk system development • Strong experience with Wireshark and telephony protocol dissectors • Experience with Python, Github, Atlassian tools (JIRA and Confluence), Jenkins/CircleCi would be helpful • Experience with monitoring systems (Prometheus, Zabbix, …) • Capable of quick and efficient self-study supported by peers on the Asterisk team • Solid scripting skills (e.g., shell scripts, Perl / Ruby / Python) • Proven working experience in installing, configuring, and troubleshooting UNIX/Linux-based environments • Strong troubleshooting skill in different network layers, esp. layer 2 & layer 3 up to layer 7 • Solid experience in the administration and performance tuning of application stacks (e.g., Tomcat, Apache, Nginx, Haproxy or Env…) • Experience with automation software (e.g., Puppet, cfengine, Chef, Ansible or Salt) is a plus • Strong work ethic and communication skills both spoken & written • Flexibility to work a variety of shifts with availability to work overtime • BS/MS degree in Computer Science, Engineering or a related subject

🏖️ Benefits

• 100% covered premiums for employees + dependents (spouse + up to four children) • PTO, Paid Sick Time, Holidays • Your birthday off • Monthly credits toward food & beverage • Employee referral bonus • And a team of highly experienced and kind colleagues!