Key Account Manager

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September 19

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CooperCompanies

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Healthcare Insurance • Biotechnology • SaaS

CooperCompanies is a global, consumer-centric medical device company that supports how people want to live at every stage of life. The company is dedicated to improving lives by listening closely to healthcare providers and patients to fulfill the needs of today while focusing on the opportunities of tomorrow through innovation and strategic investment. Their prominent divisions, CooperVision and CooperSurgical, are committed to addressing issues such as myopia in children and supporting families struggling with infertility. CooperCompanies actively engages in sustainable practices and seeks to elevate standards of care with a strong focus on social and environmental impact.

10,000+ employees

Founded 1978

⚕️ Healthcare Insurance

🧬 Biotechnology

☁️ SaaS

💰 Post-IPO Equity on 2021-12

📋 Description

• Maintain long-term customer relationships and maximize sales growth in Key account channel. • Build joint business plans with customers under supervision of Head of Sales-KA. • Build retailer-specific development plans and compelling stories to secure retailer buy-in. • Prepare and present monthly and quarterly business reviews for assigned key accounts. • Weekly plan-do-check-action for variances to aligned objectives and missed opportunities. • Build deep customer intelligence and strong network with key stakeholders at main customers. • Drive effective negotiations with KA partners to achieve short- and long-term business goals. • Collaborate with logistics, customer service and customers’ warehouse for smooth big order schedules. • Maintain effective working relationships with corporate functions within CVK on major global account decisions. • Operate independently using consultative selling with optometrists, ophthalmologists, technicians, retail store managers, shopkeepers and buying offices.

🎯 Requirements

• Good Interpersonal Skills with positive and strategic mind set • Self-starter with the ability to work independently. • Positive and constructive attitude. • Excellent organizational skills. • Anticipate, understand, prioritize and meet customer needs. • Adapt to a changing work environment; various situations, individuals and/or groups on a daily basis. • Exceptional verbal and written communication skills. • Effectively identify, evaluate and assimilate information to render quality decisions. • Ability to make presentations to various sized customer groups. • Strong understanding of large corporate customers and market dynamics and requirements • Clear and concise communication skills both verbal and written and ability to communicate at all levels • Strong ability to deliver integrated action across different groups and geographies • Good team player for internal and external coordination • Results driven (Sales Target & Projects Rolling) • Strong leadership and ownership. • Good at problem solving and strategic thinking • Self-motivated with enthusiasm and prioritization • Good presentation, written and verbal communication skills in English and Korean. • Good command of Microsoft Suite • Good people skills for relationship building and be influential • At least 10 years of Key Account experience within consumer industries. • Industry or related medical/technical healthcare field preferred • Experience and demonstrated track record of performance and results. • Reliable experience in Medical Device company, Health Care, FMCG, OTC, and/or Cosmetics industry. • Strong Key account management experience particularly in managing of large customers with multi-departmental stakeholders. • Experience of category management and category growth initiatives and retail optical experience an advantage • Bachelor Degree in business or business related disciplines

🏖️ Benefits

• Competitive pay • Comprehensive benefits • Special focus on wellness • Commitment to developing people • Employee empowerment and rewards for performance