
501 - 1000 employees
Founded 1998
đď¸ Construction
đŚ Logistics
đ Real Estate
Construction ⢠Logistics ⢠Real Estate
Corvias is a public-private partnership company that develops, finances, manages, and renovates housing and infrastructure for military, higher education, and government partners. The company provides long-term asset management, property management, design, construction and renovation, customized financing, and energy management (including solar and geothermal) to address deferred maintenance, improve resident well-being, and deliver sustainable infrastructure solutions while supporting local economic growth.
đ September 17
đ Alabama, Kansas, +4 more states â Remote
đľ $25 - $30 / hour
â° Full Time
đĄ Mid-level
đ Senior
đ Manager
đť Ghost score 0%
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501 - 1000 employees
Founded 1998
đď¸ Construction
đŚ Logistics
đ Real Estate
Construction ⢠Logistics ⢠Real Estate
Corvias is a public-private partnership company that develops, finances, manages, and renovates housing and infrastructure for military, higher education, and government partners. The company provides long-term asset management, property management, design, construction and renovation, customized financing, and energy management (including solar and geothermal) to address deferred maintenance, improve resident well-being, and deliver sustainable infrastructure solutions while supporting local economic growth.
⢠Provide oversight, training, and performance management to a remote team of Service Center Coordinators. ⢠Educate coordinators on accountability and accuracy in the work order process and its impact on incentive fee submissions. ⢠Lead the remote team and ensure standard operating procedures for work order prioritization and processing are followed. ⢠Oversee, review, and enter work orders; maintain data integrity using property management software. ⢠Identify and remedy inconsistencies in turn, maintenance, and purchase order documentation. ⢠Oversee compliance with work order reporting requirements. ⢠Gather and synthesize critical business data; monitor work order closure rates through KPIs and report on status and concerns. ⢠Communicate with local property management leadership regarding work orders requiring escalation. ⢠Provide professional support for escalated customer service issues. ⢠Maintain expert knowledge of property management software and ensure data integrity through auditing, validation, and testing. ⢠Coach, motivate, mentor, recruit, and retain Service Center Coordinators in collaboration with the Regional Service Manager. ⢠Perform all duties of a Service Center Coordinator. ⢠Perform other duties as assigned.
⢠3+ years of relevant work experience with a minimum of 6 months experience in residential property management. ⢠One year experience in a supervisory role leading a team is required. ⢠Proven success with work order tracking and dispatch, including opening, tracking, and managing the process surrounding work orders and purchase orders. ⢠Proven ability to develop, inspire, and manage high-performing teams, including remote employees. ⢠Detail and process oriented; ability to deploy and train on standard operating procedures and workflows. ⢠Ability to professionally interact with individuals with diverse backgrounds and resolve escalated customer concerns. ⢠Ability to manage multiple competing priorities and projects in a dynamic environment. ⢠Ability to act with integrity, honesty, and professionalism. ⢠Proactive problem-solving and strong decision-making capability. ⢠Independent, self-motivated, and able to operate effectively in a remote team environment. ⢠Ability to balance long-term assignments with daily responsibilities and adapt to changing priorities. ⢠Computer proficiency, including word processing, spreadsheet, and database software. ⢠Proficiency utilizing property management software. ⢠Ability to work in a paperless environment and navigate between different software programs. ⢠Ability to travel up to 20%. ⢠Must live within a reasonable driving distance of one of the listed military bases.
⢠A choice between two benefit-rich medical, dental and vision plans ⢠401(k) with immediate 100% vesting and up to a 4% contribution match ⢠Generous paid time off that increases throughout your career ⢠12 paid holidays ⢠Paid time off to volunteer ⢠100% paid life and AD&D insurance ⢠Company paid short-term and long-term disability coverage ⢠Parental Leave ⢠Military Leave ⢠Flexible Spending Accounts (Health and Dependent Care) ⢠Complimentary Employee Assistance Program ⢠Tuition reimbursement to support growth and development
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