Performance Manager

Job not on LinkedIn

🕒 2 days ago

🏈 Alabama, Florida – Remote

🏈 Alabama – Remote 🐊 Florida – Remote

💵 $82.5k - $123.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Cox Enterprises

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1898

🚘 Automotive

📡 Telecommunications

🚗 Transport

💰 Seed Round on 2014-12

Automotive • Telecommunications • Transport

Cox Enterprises is a leading communications, media, and automotive services company with a mission to solve pressing challenges while building a more connected, mobile, and sustainable world. With over 125 years in business, Cox has invested over $1 billion in sustainable businesses and technology, generating $23 billion in revenue. The company comprises divisions like Cox Communications and Cox Automotive, which provide various B2B technology solutions and automotive services. Cox values innovation, inclusion, and the power of connection, aiming to foster a work environment where diverse voices are heard and respected. The company's commitment to sustainability and social impact is recognized by awards and certifications, such as being named a zero-waste business by Zero Waste USA.

📋 Description

• Build and maintain relationships with external clients and ensure client needs drive priorities, decisions, and activities • Protect client and revenue retention and drive product utilization • Own client relationships on behalf of the company and advocate for client needs internally • Identify interest in additional products, harvest additional accounts, and expand or upsell product functionality • Collaborate with other Performance Managers to provide seamless experiences for clients with multiple products • Manage account progress and results across an assigned client portfolio • Engage clients through onsite visits and virtual screen-share sessions to increase product utilization and improve business processes • Develop action plans for at-risk clients to retain relationships • Identify barriers and core problems preventing clients from meeting business objectives • Apply problem-solving skills and strategic insight to accomplish client goals • Guide clients in leveraging product capabilities to meet business objectives • Monitor and analyze account performance and trends and adjust dealer goals and objectives • Monitor system red flags and emergencies and take immediate action • Improve existing processes and systems during client engagements • Maintain product knowledge, including new product releases and enhancements • Perform other duties as assigned

🎯 Requirements

• Bachelor's degree in a related discipline and 4 years' experience in a related field • Alternative qualifications: master's degree and 2 years' experience; Ph.D. and up to 1 year of experience; or 8 years' experience in a related field • Valid driver's license required • Safe driving record • At least 3 years’ recent retail automotive experience preferred • Experience as a General Manager, General Sales Manager, Sales Manager, Finance Manager, BDC Manager, or similar • Ability to influence change inside a dealership • Direct experience desking deals in a retail automotive environment • Working knowledge of retail automotive and software utilization • Proficiency in Microsoft suite, screen-share technologies, and relevant software systems • Ability to communicate effectively with all levels at an automotive dealership or dealer group • Ability to retain audience engagement and detect problems or risks remotely • Ability to ask open-ended questions • Ability to work remotely and nearly autonomously under moderate supervision • Ability to follow standard practices and procedures • Desire to work collaboratively through remote technologies • Ability and eagerness to learn complex technology and web-based systems • Ability to travel potentially up to 50%, including in-market, overnight, and occasional weekend travel • Must pass a pre-employment drug test • Must be authorized to work in the United States without current or future sponsorship; no OPT, CPT, STEM/OPT, or visa sponsorship

🏖️ Benefits

• Annual incentive/commission target of $27,000.00 • Competitive salary and bonus/incentive plans • Flexible time-off policies and accommodating work schedules • Comprehensive healthcare benefits, including medical, dental, and vision options • 401(k) retirement plan with company match • Inclusive parental leave policies • Fertility coverage and adoption assistance • Professional development and continuing education opportunities • Financial wellness/planning resources • Vacation with pay • Seven paid holidays annually • Up to 160 hours of paid wellness annually • Bereavement leave • Time off to vote • Jury duty leave • Volunteer time off • Military leave • Parental leave