Crisis Connections
201 - 500 employees
🤝 Non-profit
🏥 Healthcare
🌍 Social Impact
Non-profit • Healthcare • Social Impact
Crisis Connections is a non-profit organization dedicated to fostering resilience and wellbeing by connecting individuals to accessible and compassionate support. Operating for 50 years in the Seattle-King County area, they provide free, 24/7 crisis intervention services including the King County 988 Crisis Line, WA Recovery Help Line, and Teen Link for youth. Their mission focuses on supporting individuals experiencing emotional distress, mental health crises, and suicide prevention through various resources and community trainings, making a significant impact on the mental health landscape in their region.
Crisis Call Specialist, Swing & Graveyard Shift
🕒 July 7
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Crisis Connections
201 - 500 employees
🤝 Non-profit
🏥 Healthcare
🌍 Social Impact
Non-profit • Healthcare • Social Impact
Crisis Connections is a non-profit organization dedicated to fostering resilience and wellbeing by connecting individuals to accessible and compassionate support. Operating for 50 years in the Seattle-King County area, they provide free, 24/7 crisis intervention services including the King County 988 Crisis Line, WA Recovery Help Line, and Teen Link for youth. Their mission focuses on supporting individuals experiencing emotional distress, mental health crises, and suicide prevention through various resources and community trainings, making a significant impact on the mental health landscape in their region.
📋 Description
• Provide high-quality crisis intervention and emotional support to individuals contacting the 988 Suicide & Crisis Lifeline via phone, online chat, and SMS text • Respond to 988 calls, or chats and texts, with empathy and professionalism • Conduct suicide and behavioral health risk assessments • De-escalate high-intensity situations using evidence-based practices • Collaborate with on-shift clinicians when elevated risk is identified • Create safety and action plans with callers • Provide referrals and connections to community resources • Complete accurate and timely documentation • Maintain confidentiality and adhere to all program and organizational protocols
🎯 Requirements
• High School Diploma or GED plus four (4) years of full-time behavioral health experience OR an equivalent combination of education and experience • Strong verbal and written communication skills • Ability to multitask across multiple software platforms • Comfort working independently during evening or overnight hours • Agency Affiliated Counselor (AAC) credential required by the end of the probationary period. Applications must be submitted within 30 days of hire.
🏖️ Benefits
• Comprehensive training and clinical supervision • Fully remote work environment • Union-represented position with stability and support
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