Engagement Lead, IR Partner Services

October 27

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CrowdStrike

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Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

• Oversee incident response engagements performed by CrowdStrike’s partners • Assist in the development and tracking of project tasks and client deliverables • Assist in managing the status of delivery team and client tasks to keep workflow on track • Help ensure alignment between customers and CrowdStrike partners around investigation scope, objectives, and level of effort involved to complete objectives • Support partners in effectively communicating with executives on the topics of forensics and malware analysis • Help train partners on new methods to hunt for bad actors across large sets of data • Effectively coordinate under the direction of outside counsel • Coach and mentor partners on advanced methods of performing host and/or network-based forensics across Windows, Mac, and Linux platforms • Help review and provide strategic, applicable, and feasible recommendations to help mature the security posture of organizations during and after an incident • Review written and verbal reports, presentations, recommendations, and findings for key stakeholders, including customer management, regulators, and legal counsel, to ensure alignment with CrowdStrike quality standards • Supervise current projects and coordinate all team members to keep workflow on track • Plan internal process improvement initiatives and facilitate execution by cross-functional teams • Maintain and update templates and internal process documentation

🎯 Requirements

• Team leadership experience in a matrixed consulting environment • Previous experience developing and managing relationships in a consulting environment, preferably involving incident response • Incident Response: experience conducting or managing incident response investigations for organizations, investigating targeted threats such as the Ransomware, eCrime, Business Email Compromises (BECs) • Experience in project management, from conception to delivery • Experience managing external resources • Experience implementing technology projects • Ability to work independently with minimal supervision • Demonstrate self-learning capabilities, taking initiative in a fast pace/quickly changing environment • Good communication and interpersonal skills capable of maintaining strong relationships • Strong organizational and multi-tasking skills • Excellent analytical and problem solving abilities • Team-management and leadership skills with cross-functional groups across divisions, worldwide, as part of a team • Documentation management and ability to use project management tools • Attention to details even under pressure • Time management skills with the ability to meet deadlines • Liaising with project stakeholders concerning project details and deliverables • Experience with identifying and implementing process efficiencies and monitoring the efficacy of updated workflows • Comfort with proactively and independently driving for results in small team environments • Experience working for consulting organizations • Capable of reviewing technical investigation results for accuracy, consistency, and completeness • Desire to grow and expand both technical and soft skills • Strong project management skills • Contributing thought leader within the incident response industry • Ability to foster a positive work environment and attitude • Ability to travel on short notice, up to 30% of the time

🏖️ Benefits

• Remote-friendly and flexible work culture • Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Great Place to Work Certified™ across the globe