Forensics Operations Specialist

🕒 May 29

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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DISCO

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

🤖 Artificial Intelligence

🤝 B2B

Artificial Intelligence • B2B • Legal

DISCO is a company that specializes in cloud-based legal technology, offering a suite of products and services designed to streamline ediscovery and investigations. Their offerings include AI-powered tools such as Cecilia AI, which automates document review, case building, and timeline creation. DISCO aims to improve speed and productivity for law firms and corporate legal teams by providing tools that enhance data management, privacy, and accuracy. With end-to-end cloud solutions, DISCO is focused on helping legal professionals achieve better outcomes through enhanced technology.

📋 Description

• Serves as the primary point of contact to manage the client experience with the forensics lab. • Schedules and hosts scoping calls with external clients to understand the case background, objectives, and deadlines. • Collaborates with the Forensics Operations Manager or Forensics Director for scoping calls that require higher levels of consultation. • Works closely with Sales, Project Managers, Media Management, Forensic Examiners, and other DISCO team members. • Performs tracking and documentation quality control checks for forensic tickets. • Provides timely status updates for all forensics projects. • Collects client feedback to enhance the client experience. • Acts as backup to the Forensics Operations Manager.

🎯 Requirements

• 3+ years of forensic or eDiscovery experience at a law firm, in-house legal department, or service provider • Excellent written and verbal communication skills with a focus on detail, organization, and responsiveness. • Knowledge of basic industry-standard forensic collection workflows. • Familiarity with data collection and processing software, such as DISCO, LAW, Cellebrite, Relativity Processing, Nuix, X1, EnCase, FTK, FEX, or others. • Ability to manage multiple fast-paced projects simultaneously. • Strong problem-solving and analytical thinking skills.

🏖️ Benefits

• Open, inclusive, and fun environment • Benefits, including medical, dental and vision insurance, as well as 401(k) • Competitive salary plus RSUs • Flexible PTO • Opportunity to be a part of a company that is revolutionizing the legal industry • Growth opportunities throughout the company