CSG
CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSGâs technologies and people have helped some of the worldâs most recognizable brands solve their toughest business challenges and evolve to meet the demands of todayâs digital economy with future-ready solutions that drive exceptional customer experiences. With more than 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries.
5001 - 10000 employees
Founded 1982
Product Support Analyst I
13 hours ago
đźđł India â Remote
â° Full Time
đą Junior
đ Support Engineer
đ«đšâđ No degree required
CSG
CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSGâs technologies and people have helped some of the worldâs most recognizable brands solve their toughest business challenges and evolve to meet the demands of todayâs digital economy with future-ready solutions that drive exceptional customer experiences. With more than 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries.
5001 - 10000 employees
Founded 1982
đ Description
âą Accept incoming phone calls from external customers âą Provide guidance to merchants for PCI compliance âą Act as liaison between customer and various departments of operations âą Create trouble tickets to escalate customer issues
đŻ Requirements
âą 1+ years in a relative field âą High level of customer service âą Basic understanding of CRM system and other required software âą Ability to consistently meet minimum performance expectations
đïž Benefits
âą CSG provides accommodations for persons with disabilities âą Special assistance available for disability throughout the application process
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