Case Manager, RN

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🔥 8 hours ago

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Assess, plan, facilitate, coordinate, evaluate, and advocate for care options and services • Meet individuals’ and families’ comprehensive health needs through communication and available resources • Promote quality, cost-effective outcomes • Perform in-person case management activities within a designated geographic area when directed or required by business needs • Work collaboratively with members, families, and available care resources • Navigate multiple systems and applications simultaneously • Communicate through email, calendar invites, Teams messaging, and virtual meetings • Access secure systems such as VPN and EHR portals • Troubleshoot common technical issues and contact IT when needed

🎯 Requirements

• Active and unrestricted Compact license, Massachusetts • Registered Nurse with active state license in good standing within the region where job duties are performed • Minimum 3–5 years of clinical practical experience preferred in areas such as diabetes, CHF, CKD, post-acute care, hospice, palliative care, or cardiac care with Medicare members • Minimum 2–3 years of case management, discharge planning, and/or home health care coordination experience • Ability to occasionally travel within a designated geographic area for in-person case management activities • Bilingual preferred • Excellent analytical and problem-solving skills • Effective communication, organizational, and interpersonal skills • Ability to work independently • Proficiency with MS Word, Excel, Outlook, PowerPoint, and proprietary applications • Efficient computer skills, including navigating multiple systems and keyboarding • Willingness and ability to obtain multistate RN licenses if needed; company will provide • Bachelor’s degree or equivalent experience; bachelor’s degree must be obtained within 3–5 years as part of role development • Certified Case Manager preferred • Additional national professional certification (CRC, CDMS, CRRN, COHN, or CCM) preferred but not required • Direct/hardwired internet connection to a modem/router within 7 feet of the computer • Minimum internet speed of 25 Mbps download and 3 Mbps upload • Quiet, secure, private, designated home workspace compliant with CVS Health and HIPAA guidelines • Must work within the state and city where currently living • Ability to use multiple monitors and applications simultaneously • Ability to use Microsoft Office 365 applications or similar tools such as Google Workspace • Ability to log into secure systems, use VPN and EHR portals, lock screens, manage strong passwords, and recognize suspicious emails or links • Ability to resolve common technical issues independently • Openness to learning new workplace technology skills

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to the base pay range • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • Company-provided equipment (keyboard, monitor, computer, headset, etc.)

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