Finance Operations Specialist

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Cynomi

51 - 200 employees

Founded 2021

🔒 Cybersecurity

📋 Compliance

🤖 Artificial Intelligence

Cybersecurity • Compliance • Artificial Intelligence

Cynomi is an AI-driven vCISO platform that simplifies cybersecurity and compliance management for organizations. It automates risk assessments, generates tailored policies, and provides actionable remediation plans, enabling partners to offer scalable vCISO services without the overhead of traditional expert resources. Cynomi’s dashboard offers real-time insights into clients' cybersecurity posture, facilitating compliance with various standards such as NIST and ISO 27001, while helping to reduce operational costs and enhance service delivery.

📋 Description

• Manage customer billing and invoicing in Maxio, including new subscriptions, renewals, upgrades, and credits, ensuring invoices are accurate and issued on time. • Own accounts receivable collections: monitor the AR aging report, proactively call and email customers to collect overdue balances, negotiate payment timelines, and escalate issues to the Director of Finance when needed. • Support accounts payable: process vendor invoices, manage approvals, prepare payment runs, and handle supplier queries. • Perform day-to-day bookkeeping in Xero: bank and credit card reconciliations, journal entries, and general ledger maintenance. • Support the month-end close process: reconciliations, accruals, prepayments, and supporting schedules. • Keep billing and customer data consistent across Maxio, Xero, and HubSpot, flagging and resolving discrepancies. • Respond to customer billing queries promptly and professionally, protecting both revenue and customer relationships. • Assist with audits, VAT and tax filings, expense management, and ad hoc finance projects as directed by the Director of Finance.

🎯 Requirements

• 3–5 years of hands-on experience in bookkeeping, accounts, or finance operations. • Impeccable integrity and discretion — this role involves access to bank accounts, Xero, and sensitive customer and company data. • Strong references are essential and background checks will be conducted. • Proven experience with cloud accounting software — Xero strongly preferred. • Experience in accounts receivable collections, comfortable and confident calling customers about overdue invoices while keeping relationships positive. • Strong attention to detail, well organized, and able to manage multiple deadlines independently in a remote setting. • Excellent written and verbal communication in English. • Based in Northern Ireland, with availability for occasional in-person meetings.

🏖️ Benefits

• Real ownership from day one — run billing, collections, and payables for a fast-growing global SaaS company. • Work closely with the Director of Finance and gain broad exposure to SaaS finance: subscription billing, revenue operations, and international operations. • Meaningful mission — help MSPs and MSSPs deliver enterprise-grade cybersecurity services at scale. • AI-native environment — work with a team that actively embraces AI and automation to improve how we operate. • Remote role based in Northern Ireland — join a global team while working close to home.

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