Implementation Manager

🕒 June 23

🇺🇸 United States – Remote

💵 $86k - $131k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 55%

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Logo of DailyPay

DailyPay

501 - 1000 employees

Founded 2015

💳 Fintech

🤝 B2B

👥 HR Tech

Fintech • B2B • HR Tech

DailyPay is a financial technology company that provides an On-Demand Pay platform, allowing employees to access their earned wages before payday. This service empowers employees by giving them financial control, which in turn increases engagement, motivation, and overall happiness at work. DailyPay aims to help organizations improve recruitment and retention rates while reducing employee turnover through its innovative financial wellness solutions.

📋 Description

• Lead the technical aspects of DailyPay integrations for Small to Enterprise customers • Perform comprehensive discovery and build documentation of implementation requirements • Conduct technical research to develop solutions for complex customer integrations • Become a specialist in DailyPay’s product, configuration, and internal processes • Identify, manage, and mitigate project risks • Partner with the sales team on pre-sales and scoping discussions • Suggest new product features and functionality based on customer implementation feedback • Collaborate with operations and support teams on implementation details during post-launch handoffs • Manage the full implementation lifecycle from pre-sales through go-live • Lead technical integrations between third-party vendors and DailyPay

🎯 Requirements

• Bachelor’s degree in Business, Engineering, or equivalent work experience • 3-5+ years of experience in Implementation of SaaS solutions • Experience working with demanding, high-stakes accounts • Experience managing operational and C-level stakeholders • Experience supporting day-to-day customer relationship needs • Detail-oriented with the ability to set priorities and be flexible in a changing environment • Excellent written communication and presentation skills • Experience leading data validation, unit testing, and UAT • Experience with sFTP automation and API builds, including reviewing logs and troubleshooting • Working proficiency in Microsoft Excel and Google Suite • Occasional availability outside normal business hours to support customers • Experience in early stage products, markets, and companies preferred • Experience with HCM, Payroll, and Time Management Systems nice to have • Experience with Dell Boomi or similar products nice to have

🏖️ Benefits

• Exceptional health, vision, and dental care • Opportunity for equity ownership • Life and AD&D insurance • Short- and long-term disability • Employee Assistance Program • Employee Resource Groups • Fun company outings and events • Unlimited PTO • 401K with company match • Inclusive, professional environment • Transparent career development • Reasonable accommodation for the recruitment process

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