Payroll Implementation Manager

🕒 May 30

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Seso Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

🌾 Agriculture

👥 HR Tech

☁️ SaaS

Agriculture • HR Tech • SaaS

Seso Inc. is an all-in-one employee management platform specifically designed for the agriculture industry. The company provides a comprehensive suite of services including HR, onboarding, payroll, and H-2A filing and compliance. Seso serves as a technical assistance provider for the USDA and helps streamline the process of managing agricultural labor through digital solutions such as digital onboarding, e-verify integration, and payroll management. They simplify HR processes, ensuring compliance and improving efficiency for agricultural employers across the United States. Seso also offers services for managing H-2A worker logistics and has been recognized for modernizing labor management practices in the agricultural sector.

📋 Description

• Own the Payroll Implementation process, from importing a customer’s previous payroll history to configuring their tax setup. • Iterate creatively on both the product and the process to ultimately deliver a best in class experience to our customers. • Maintain a high level of data integrity for the Customer Success team by auditing clients’ payroll data (including tax filings and imported payroll history from a client’s previous provider) and ensuring Seso is setup to file with the appropriate tax agencies • Own the relationship with customers as they work toward going live on Seso payroll. Be their biggest advocate within Seso. • Help clients through their first payroll run and make sure they have the knowledge to run future payrolls independently • Perform detailed audits of historical data, company level data and employee level data to ensure accuracy and credibility throughout the Implementation • Manage client expectations - Serve as client advocate within Seso to resolve any concerns that may detract from an optimal client experience • You will be coordinating across all departments internally and externally including Product, Engineering, Design, Operations, Partnerships, Finance, and Legal • You will work very closely with leadership to identify and anticipate the risk, opportunities, and key gaps to make our partners successful • Write the playbooks for systems and processes to scale future partners

🎯 Requirements

• 3+ years experience in payroll implementation management in a fast-paced environment, ideally developing your own process and customer-facing materials • Extreme sense of ownership and urgency when it comes to solving customer problems. • Comfortable in a fast paced environment where processes and products change often. • Experience building playbooks from scratch and scaling systems & processes • Strong project management skills (organized, flexible, and can juggle multiple projects/priorities in a very fast-paced environment) • Ability to communicate at all levels of an org -- internally and externally - executive to individual contributor • Strong interpersonal skills with the ability to build relationships, demonstrate empathy, and influence decision making • Ability to prioritize customer needs, dig into pain points, problem solve with customers, and clearly communicate product needs to product and engineering teams • You have a demonstrable interest in agriculture and improving the lives of farmers and farmworkers (bonus) • Strong preference for Spanish speaking fluency

🏖️ Benefits

• Health insurance • Professional development opportunities • Remote work options