Global Account Coordinator

Job not on LinkedIn

November 26

Apply Now

Receive Emails with Similar Jobs

Data2Logistics

WebsiteLinkedInAll Job Openings

Logistics • AI • Consulting

Data2Logistics is a global provider of freight audit and payment services, specializing in logistics consulting and analytics. With a presence in 29 languages and operations in multiple currencies, they leverage advanced AI and machine learning technologies to enhance supply chain efficiency and transform data into actionable insights. Their experienced logistics consultants focus on reducing transportation costs and improving client relationships with carriers, ensuring accurate invoice processing and significant cost savings for their clients.

201 - 500 employees

Founded 1964

📋 Description

• Provide excellent customer service to clients by processing invoice information • Monitor overall process and assist in client/carrier issues • Coordinate weekly processing of client invoices including reviewing, monitoring, coding, and obtaining approvals • Ensure appropriate delivery of all media • Utilize critical thinking and proactive resolution skills while providing exceptional customer service • Automate final reports, exports, and packets for delivery to client • Increase overall efficiency in order to reduce processing hours • Identify problem areas and make recommendations to prevent future reoccurrence • Research and review client activity for internal tracking purposes, including shipping volumes and changes in shipping activity • Exhibit critical thinking and proactive resolution • Ensure that all client information and documentation is current and up to date • Notify other D2L departments of need for additional contacts or requests for new service • Attend client meetings • Perform special projects/tasks as requested by management • Work closely with other teams to ensure smooth processing

🎯 Requirements

• Strong logistics background, combined with a proactive customer service approach • Bachelor level, via education or equivalent in work experience • Must demonstrate a proficiency using common MS Office applications, but an experienced knowledge of MS Excel • Excellent analytical and (verbal/written) interpersonal communication skills and a team player • Bilingual on written and spoken business level • Open to criticism and not afraid to confront in a professional environment • Problem solver/result oriented, and stress resistant • Ability to work in a fast-paced, multi-tasked environment • Must be self-motivated and able to prioritize own workload • Must be detail oriented and able to work in a fast-paced, multi-task environment. • Must have excellent interpersonal, written and verbal communication skills • Ability to manage large volumes of data from multiple accounts. • Experience in a customer service environment interacting with large accounts and/or vendors • Ability to establish and meet goals and deadlines with minimal supervision