Customer Success Manager, Paid Social Media Buyer – Social Media Marketing Experience

🕒 September 3

🇩🇪 Germany – Remote

💵 €35k - €55k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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🗣️🇩🇪 German Required

Apply Now
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Logo of DatAds

DatAds

1 - 10 employees

Founded 2023

📣 Marketing

💼 Consulting

☁️ SaaS

Marketing • Consulting • SaaS

DatAds is a SaaS platform that helps marketing and creative teams and agencies instantly understand which ad creatives drive performance by breaking down creatives by concept, angle, creator, format and key metrics. It unifies ad platforms, attribution tools, and even ChatGPT prompts into a single dashboard to surface visual ad insights, speed creative reporting, and provide actionable recommendations for creative testing and optimization.

📋 Description

• Manage and develop e-commerce and agency clients • Analyze existing setups, identify optimization opportunities, and support the integration of DatAds into daily processes • Conduct regular client calls • Provide support via Slack • Provide strategic guidance on creatives and campaigns • Identify upselling opportunities for growth among existing clients • Proactively reach out to inactive or former leads via the CRM • Create copy, emails, and brief updates to strengthen client relationships, communicate success, and support sales activities • Work closely with founders Max and Daniel • Contribute your own ideas and continuously improve internal processes

🎯 Requirements

• At least 2 years of experience in performance advertising (e.g., Meta, Google, LinkedIn, or TikTok), including both hands-on campaign management and strategic campaign development • Ideally, experience working at an agency or as a freelancer • Hands-on approach and pragmatic problem-solving skills • Growth mindset and strong self-motivation • Confident and personable communication style with clients, both in writing and on video calls • Fluent German and good written and spoken English

🏖️ Benefits

• Professional growth: active involvement in exciting projects, a high level of responsibility, and a steep learning curve • Dynamic start-up atmosphere with fast communication and decision-making, flat hierarchies, a talented and motivated founding team, and shared celebrations of success • Flexible working hours • Opportunity to work remotely • 25 days of annual leave • Marketing network and access to experts in the marketing industry

Apply Now

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