DataGrail
Compliance • SaaS • Security
DataGrail is a comprehensive data privacy platform designed to help companies navigate data privacy concerns by automating tasks, minimizing risk, and strengthening customer trust. The platform offers solutions like data mapping, consent management, and risk monitoring, with extensive integrations to streamline compliance with privacy regulations like GDPR and CPRA. DataGrail stands out for its ease of use, rapid implementation, and focus on reducing manual workflows for data privacy management.
51 - 200 employees
Founded 2018
📋 Compliance
☁️ SaaS
🔐 Security
💰 $45M Series C on 2022-10
Account Manager
October 6
DataGrail
Compliance • SaaS • Security
DataGrail is a comprehensive data privacy platform designed to help companies navigate data privacy concerns by automating tasks, minimizing risk, and strengthening customer trust. The platform offers solutions like data mapping, consent management, and risk monitoring, with extensive integrations to streamline compliance with privacy regulations like GDPR and CPRA. DataGrail stands out for its ease of use, rapid implementation, and focus on reducing manual workflows for data privacy management.
51 - 200 employees
Founded 2018
📋 Compliance
☁️ SaaS
🔐 Security
💰 $45M Series C on 2022-10
📋 Description
• Drive customer renewals end-to-end to maximize retention and minimize churn. • Identify, position, and close upsell and cross-sell opportunities within existing accounts. • Build deep, trusted relationships with customers by understanding their business goals and aligning them with DataGrail’s solutions. • Maintain accurate forecasting and account health reporting in Salesforce. • Collaborate seamlessly with Customer Success, Product, and Support teams to deliver a world-class customer experience. • Educate customers on new product features and ensure successful adoption that aligns with their business objectives. • Communicate ROI clearly and consistently to validate the impact of DataGrail. • Share customer feedback that shapes our product roadmap and go-to-market strategy.
🎯 Requirements
• 3+ years of experience in Account Management, Customer Success, or Sales in a B2B SaaS environment. • Proven track record of managing upsell, cross sell and renewals in a quota-carrying role. • Excellent interpersonal and communication skills—both written and verbal. • Experience working with cross-functional teams in a fast-paced, evolving environment. • Strong organizational skills and attention to detail with a customer-first mindset. • Familiarity with privacy, security, or compliance SaaS tools is a plus.
🏖️ Benefits
• equity • health, dental & vision insurance plans • remote-first working environment • 401k savings plan • parental leave • wellness benefits • flexible time off • paid holidays • work from home stipend
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