Relationship Manager

Job not on LinkedIn

🕒 July 8

🏢🏡 New York City – Hybrid

💵 $71.3k - $118.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 35%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 130 days.
• Jobs at this company usually fill in 33 days.

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Datasite

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

⚖️ Legal

📦 Logistics

Consulting • Legal • Logistics

Datasite is a leading provider of secure software solutions for managing financial transactions, with a focus on mergers and acquisitions (M&A), restructuring, and capital raising. The company's platform offers innovative data room technology that supports due diligence, deal lifecycle management, and collaboration for buy-side and sell-side teams. Datasite leverages advanced tools, including AI/ML capabilities, to streamline transactions and enhance security and productivity. Its clients include investment banks, corporate development teams, private equity firms, and law firms, and it operates across various industries, ensuring compliance with international regulations.

📋 Description

• Combine commercial and engagement strategies throughout each client’s annual life cycle • Perform initial onboarding of accounts, ensuring strong adoption and ongoing engagement • Serve as the primary contact for customers to resolve questions over email/phone • Grow revenue base by maximizing account retention as well as renewal and upgrade revenue • Maintain strong relationships with customers across varied personas • Proactively identify account risks and drive churn mitigation strategies

🎯 Requirements

• 3-5 years of experience in a customer-facing role • Proven proficiency engaging directly with customers and working independently • Experience developing and delivering value added communications • Demonstrable success identifying and forecasting risk as well as growth opportunities • Track record of exceeding target KPIs including renewal %, upsell %, monthly active usage, and NPS

🏖️ Benefits

• health insurance (medical, dental, vision) • a retirement savings plan • paid time off • other employee benefits

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