Manager, Revenue Operations – ROPS

🕒 August 11

⛰️ Colorado – Remote

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💵 $78k - $119k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations

👻 Ghost score 26%

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Logo of DaVita Kidney Care

DaVita Kidney Care

10,000+ employees

Founded 1994

🏥 Healthcare

⚕️ Healthcare Insurance

💰 Post-IPO Debt on 2021-02

Healthcare • Healthcare Insurance

DaVita Kidney Care is a leading healthcare company that provides dialysis and related treatments for patients with kidney disease. Committed to improving the quality of life for its patients, DaVita focuses on offering integrated kidney care and supporting its diverse team of healthcare professionals, including nurses, dietitians, social workers, and patient care technicians. The company emphasizes a strong culture, career development, and comprehensive benefits to create an inclusive and supportive work environment for its employees.

📋 Description

• Lead a team of analysts delivering business intelligence, strategic insights, and operational decision support • Establish team priorities, goals, and success metrics aligned with organizational objectives • Ensure timely, high-quality delivery of insights, recommendations, and analytical work products • Translate complex business challenges and high-level strategy into structured analyses and actionable recommendations • Manage work across multiple stakeholders and initiatives • Present insights and persuasive recommendations to leaders at multiple organizational levels • Remove barriers, resolve issues, and drive sustainable solutions • Coach and develop a high-performing team of analysts • Foster accountability, continuous learning, professional growth, engagement, and collaboration • Provide feedback, career development support, and performance coaching • Guide analytical approaches and appropriate use of data for business decisions • Break large, ambiguous problems into manageable components • Validate results through critical thinking, business context, and analytical rigor • Leverage analytical tools and technologies to improve efficiency, visibility, and insight generation • Promote documentation, process discipline, and knowledge sharing • Take on additional special projects as required

🎯 Requirements

• Bachelor’s or Master’s degree in Health Informatics, Public Health, Data Science, Statistics, or a related field — Required • 5–10 years of total work experience in progressive roles — Required • 2+ years of direct people leadership experience — Required • Advanced proficiency in Microsoft Office applications, specifically Excel — Required • Experience analyzing business operations, data, or processes — Required • Demonstrated experience leading analytical, reporting, or business intelligence teams and initiatives — Required • Experience translating complex business problems into data-driven insights and recommendations — Required • Ability to influence stakeholders and drive outcomes through analytical problem solving and communication — Required • Experience with Tableau, SQL, Alteryx, GCP/Big Query, data warehousing, or similar analytical tools — Preferred • Experience within healthcare revenue cycle or healthcare operations — Preferred • Up to 30% travel

🏖️ Benefits

• A "community first, company second" culture based on Core Values • Award-winning education and training across multiple career paths • Performance-based rewards based on individual and team contributions • Comprehensive benefits package • Medical, dental, and vision coverage • 401(k) match • Paid time off • PTO cash out • Family resources • EAP counseling sessions • Access to Headspace® • Backup child and elder care • Maternity/paternity leave • Professional development programs • On-demand virtual leadership and development courses through DaVita’s online training platform StarLearning • Competitive total rewards package • Healthcare coverage

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