Customer Experience Data Analyst

🕒 October 6

🌵 Arizona, California, +2 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🤠 Texas – Remote

💵 $61.8k - $71k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📉 Data Analyst

🚫👨‍🎓 No degree required

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Deckers Brands

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1973

🏭 Manufacturing

📦 Logistics

👗 Fashion

Manufacturing • Logistics • Fashion

Deckers Brands is a global leader in designing, marketing, and distributing innovative footwear, apparel, and accessories. Known for its high-quality products and trendsetting designs, Deckers Brands encompasses a portfolio of well-known brands that appeal to diverse consumer segments worldwide.

📋 Description

• Build, maintain, and enhance Tableau dashboards and advanced Excel reporting solutions • Partner with Customer Experience and cross-functional stakeholders to translate business needs into data-driven insights and recommendations • Design and validate reporting logic, calculations, and visualizations to ensure data accuracy and usability • Monitor reporting performance and investigate data discrepancies to support timely issue resolution • Support reporting migrations, enhancements, and continuous improvement initiatives • Manage reporting requests, priorities, and stakeholder communication • Maintain reporting documentation, training materials, and governance standards • Deliver ad hoc analysis and reporting to support Customer Experience and Supply Chain business priorities • Apply approved AI and automation capabilities to improve reporting speed, quality, consistency, and scalability while maintaining data stewardship

🎯 Requirements

• 2+ years of experience using Microsoft Excel with large datasets • 2+ years of reporting, analytics, or business intelligence experience • Experience building dashboards and visualizations in Tableau or similar BI tools • Advanced Excel skills including lookups, SUMIFS, pivot tables, and large dataset analysis • Strong analytical, problem-solving, and root-cause analysis skills • Ability to translate business objectives into reporting solutions and actionable insights • Experience with data quality validation and reporting governance practices • Effective communication and stakeholder management skills • Self-motivated with the ability to manage multiple priorities in a remote environment • Commitment to Deckers values: Be Bold, Honest, Open, Courageous, and Kind

🏖️ Benefits

• Competitive pay and bonuses • Financial planning and wellbeing programs • Time away from work / paid time off • Employee discounts and community-based programs • Personal and professional development opportunities • Health and wellness programs

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