Solutions Architect – MENA

🔥 0 minutes ago

🇪🇺 Europe – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 25%

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🗣️🇸🇦 Arabic Required

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Logo of Deepgram

Deepgram

51 - 200 employees

Founded 2015

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $47M Series B on 2022-11

Consulting • Healthcare • Logistics

Deepgram is a leading voice AI company that provides powerful APIs for speech-to-text, text-to-speech, and language understanding applications. Their platform enables developers to build sophisticated voice AI solutions for use cases such as contact centers, medical transcription, conversational AI, and more. Known for unmatched accuracy, speed, and cost-effectiveness, Deepgram's technology is trusted by top enterprises and startups worldwide. By offering real-time and highly accurate transcription capabilities, Deepgram helps businesses gain insights from voice data, making it an essential tool for transforming voice interactions.

📋 Description

• Own the technical design and delivery of customer implementations across MENA from kickoff through production cutover • Lead technical discovery, proof-of-concept design, and evaluations for regional prospects with Account Executives • Design solutions fitting each customer's stack, constraints, and data-residency requirements • Represent Deepgram to Arabic-speaking customers and at regional events • Bring Arabic-language customer feedback, including model performance across dialects, to Product and Research teams • Develop reusable implementation patterns, reference architectures, and deployment playbooks • Support complex post-onboarding cases in the region • Help extend team coverage toward APAC hours as the team grows • Complete onboarding, shadow implementation engagements and discovery calls, then own engagements and technical relationships for assigned regional accounts

🎯 Requirements

• Native or professional-level fluency in Arabic • Excellent written and spoken English • Base in the MENA region (preferred) or elsewhere in EMEA, in a country where Deepgram's employment partner supports hiring • 4+ years of experience implementing or deploying technical solutions for enterprise customers, ideally in customer-facing technical roles • Strong software engineering background with professional development experience in at least one modern programming language, such as Python, JavaScript / TypeScript, Rust, or similar • Experience leading technical delivery of production deployments, from design through cutover • Proven ability to scope complex technical work and sequence it for successful delivery • Excellent written and verbal communication skills • Comfort across multiple Arabic dialects (Egyptian, Gulf, Levantine, North African) preferred • Experience with speech recognition, natural language processing, AI voice agents, or related AI technologies preferred • Knowledge of AWS, GCP, Azure, Docker, and Kubernetes preferred • Experience with SIP, WebRTC, and WebSocket streaming preferred • French preferred • Familiarity with procurement, information security, and data-residency expectations in the region preferred

🏖️ Benefits

• AI-first operating environment with access to and encouragement to use advanced AI tools • Opportunity to work with cutting-edge Voice AI in production environments • Collaboration with Product and Research teams • Comprehensive onboarding and exposure to Deepgram's technology, products, and competitive landscape • Growth ladder from Associate through Principal within Applied Engineering

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