Technical Consultant – AV & Media Technology

Job not on LinkedIn

🕒 September 23

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

🗣️🇩🇪 German Required

Where this job comes from

Posted on DEKOM USA LLC's careers page, not through a job board

First seen by Remote Rocketship September 23

Still open on DEKOM USA LLC's site. Checked 10 hours ago.

Logo of DEKOM USA LLC

DEKOM USA LLC

201 - 500 employees

💼 Consulting

📦 Logistics

📡 Telecommunications

Consulting • Logistics • Telecommunications

DEKOM USA LLC is an international AV integrator specializing in unified communication, conferencing, and collaboration solutions. With over 25 years of experience and a portfolio of prestigious projects, DEKOM serves more than 3,000 multinational customers across 130 countries. The company focuses on video conferencing and audio-visual solutions, positioning itself as a trusted advisor by offering multi-brand strategies and high certification levels for vendors. DEKOM's services include designing, installing, and maintaining advanced communication environments such as huddle rooms and boardrooms, ensuring organizations benefit from innovative technologies and excellent service.

📋 Description

• Assume technical ownership for a major international client in the energy sector • Analyze requirements for meeting rooms and workplace environments • Validate suitable AV and media technology solutions based on the DEKOM portfolio • Assess room conditions and estimate the technical installation and implementation effort • Support the planning and implementation of AV and media technology projects in Germany and, where required, across Europe • Manage video conferencing systems and AV installations during ongoing operations • Carry out maintenance, repairs, and troubleshooting • Ensure uninterrupted operations • Handle support tickets independently and work closely with the central support team • Coordinate regularly in English with the client’s international contacts

🎯 Requirements

• Completed vocational training as a communications or IT systems electronics technician, or a comparable technical qualification • At least three to five years of experience in consulting, installation, operation, or support for video conferencing and conference room technology • Solid knowledge of LAN, WAN, WLAN, VLAN, switches, and routers • Practical experience with Cisco Webex and Microsoft Teams • German proficiency at least at C1 level • English proficiency at least at C2 level • Experience working on international client projects • Experience in the technical assessment and planning of AV and media technology installations • Willingness to travel occasionally within Europe for larger projects • Independent, structured, and reliable working style • Strong service orientation and clear communication with internal and external stakeholders

🏖️ Benefits

• Fixed working hours with no on-call duty • Freedom to pursue personal and professional development • JobRad bicycle leasing program • Deutschlandticket public transport pass • International working environment • Predominantly remote work

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