Director, Operations Excellence

Job not on LinkedIn

🕒 October 23

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Delta Electronics

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

⚡ Energy

🔧 Hardware

Manufacturing • Energy • Hardware

Delta Electronics is a global leader in power management, switching power supplies, and thermal management, offering a broad portfolio of IoT-enabled smart energy-saving solutions across power electronics, mobility, automation, and infrastructure. The company designs and manufactures hardware products (power systems, fans, thermal modules) and provides consulting, digital, and decarbonization services for data centers, buildings, telecom, energy infrastructure, and industrial customers, with a strong emphasis on sustainability and energy efficiency.

📋 Description

• Lead continuous improvement and operational governance across the Americas service organization • Develop and maintain regional quality and safety standards, policies, and audit programs • Lead root cause analysis and corrective action programs for recurring failures and safety incidents • Drive Lean and Six Sigma initiatives to reduce defects, rework, and safety events • Own spare parts forecasting, inventory targets, SKU rationalization, and obsolescence management • Improve parts availability, lead times, carrying costs, replenishment, and local stocking models • Build and govern the Authorized Service Provider program, including selection, onboarding, certification, performance management, and commercial terms • Create ASP scorecards and remediation plans and run regular business reviews • Establish service operating model, governance, financial controls, reporting, forecasting, and KPI dashboards • Drive service P&L discipline, margin improvement, cost-to-serve optimization, and revenue growth • Lead cross-functional initiatives involving pricing, warranty policy, and contract terms • Improve technician productivity through scheduling optimization, skills alignment, remote support, and first-time-fix initiatives • Deploy workforce management practices and tools for capacity planning, utilization, and travel optimization • Champion mobile tools, knowledge bases, and remote diagnostics to reduce onsite time and repeat visits • Set targets and programs to improve response times, utilization, and technician retention

🎯 Requirements

• Bachelor’s degree in Engineering, Operations Management, Business, or related field • 10+ years in field service, aftermarket, or operations roles in a multi-national OEM or complex service environment • 5+ years in a senior leadership role • Demonstrated ownership of spare parts strategy, vendor/partner management, service P&L, and continuous improvement programs • Strong data analytics capability • Experience with ERP, FSM/WFM, and BI tools • Familiarity with Lean/Six Sigma methodologies • Proven track record of leading cross-functional teams, influencing senior stakeholders, and delivering measurable operational improvements • Willingness to travel domestically and internationally; up to 50% • MBA or advanced degree preferred • Black/Green Belt preferred

🏖️ Benefits

• Competitive salary package • Comprehensive benefits • Opportunity to work with a dynamic team in a fast-paced and innovative environment

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