Medical Canvass Specialist

Job not on LinkedIn

🕒 June 25

🇺🇸 United States – Remote

💵 $16 - $18 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Delta Group

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1983

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

Delta Group is a company specializing in surveillance and investigation services. They offer a wide range of solutions including their original eRemote® surveillance cameras, which provide high-definition, continuous coverage using unmanned cameras. Their services extend to background investigations, social media monitoring, and comprehensive SIU (Special Investigations Unit) services such as recorded statements, interviews, and scene investigations. Additionally, Delta Group provides medical canvass investigations to uncover detailed medical histories. Operating nationwide, they serve clients with state-of-the-art technology and experienced investigators.

📋 Description

• Conduct high-volume outreach to medical providers, facilities, and related entities to obtain records, verify treatment, and support investigative efforts • Perform medical canvassing and manage end-to-end record retrieval activities, including initiating requests, conducting follow-ups, tracking status, and coordinating with providers or third parties through completion • Review client requests and available information to determine appropriate providers, facilities, or sources to contact • Accurately document all findings, call outcomes, and retrieval activity in case management systems • Analyze canvassing and retrieval results to identify inconsistencies, undisclosed treatment, or gaps in reported medical history, and ensure findings are clearly documented • Identify delays, non-responsive providers, or barriers to record retrieval and escalate complex retrieval issues as appropriate

🎯 Requirements

• High School Diploma or equivalent • Strong verbal communication skills, including the ability to conduct professional outbound calls • Basic analytical skills with the ability to review information and identify discrepancies or gaps • Strong attention to detail and accuracy in documentation and data entry • Proficiency in Microsoft Office (Outlook, Excel, Word) and case management systems • Ability to work independently in a fully remote environment • Experience with outbound calling or customer interactions in a professional setting • Demonstrated ability to manage workload, meet deadlines, and maintain productivity standards • Ability to handle sensitive or confidential information with professionalism • Ability to follow structured workflows while applying basic judgment and decision-making.