Support Engineer

Job not on LinkedIn

August 9

Apply Now

Receive Emails with Similar Jobs

Delve

WebsiteLinkedInAll Job Openings

Compliance • Artificial Intelligence • Fintech

Delve is a compliance automation company that leverages artificial intelligence to streamline and optimize the compliance process for businesses. By automating repetitive and manual tasks, Delve helps companies achieve crucial certifications like SOC 2, GDPR, and HIPAA quickly and efficiently, allowing teams to focus on strategic growth rather than compliance busywork. Trusted by hundreds of fast-growing companies, Delve's solutions enhance security while enabling businesses to scale and close enterprise deals faster.

11 - 50 employees

Founded 2023

📋 Compliance

🤖 Artificial Intelligence

💳 Fintech

📋 Description

• Delve is building an AI-native platform that transforms compliance from tedious, manual work into effortless, automated workflows. • We’re the fastest growing compliance company on the market. • We help customers save time by eliminating busywork. • Our team includes former founders and engineers from renowned institutions. • Looking for a Support Engineer to provide fast, technical, high-quality help to customers in real time. • You'll resolve support requests and help users navigate compliance workflows.

🎯 Requirements

• 2+ years in customer support, solutions engineering, or a technical-facing role at a SaaS company • Comfortable in real-time support — Slack, Plyon • Strong communicator: clear, friendly, and confident with both technical and non-technical users • Fast-moving and calm under pressure — especially during critical customer issues • Meticulous with follow-through: nothing slips through the cracks • A team player with high empathy and a genuine desire to help people succeed • Huge plus if you have GRC experience in the past.

🏖️ Benefits

• 100% medical, dental & vision coverage (for you; partial for dependents) • 401k with employer match • Unlimited PTO + federal holidays • GrubHub stipend + all meals covered in-office • Gym membership covered • Frequent team dinners, events, and off-sites • The opportunity to eliminate busywork for humanity