After-Sales, Customer Service, AI Experience

🔥 1 minute ago

🌏 Anywhere in the World

💵 €8 - €15 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DESKSPACE

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

🏭 Manufacturing

🏥 Healthcare

💼 Consulting

Manufacturing • Healthcare • Consulting

DESKSPACE is a company specializing in ergonomic office furniture, offering a range of adjustable desks and chairs that aim to enhance productivity and comfort. Their products include height-adjustable desks and ergonomic stools, designed to cater to a variety of workplace needs and styles. DESKSPACE is committed to providing high-quality, durable products with innovative features, backed by extensive warranties and customer satisfaction guarantees.

📋 Description

• Resolve customer inquiries quickly and courteously via email, phone, WhatsApp, and Instagram (Zendesk) • Handle returns, refunds, replacement parts, and warranty claims across all marketplaces • Coordinate with the warehouse and freight carriers on partial deliveries, damages, and tracking • Use AI tools such as Claude and ChatGPT to prepare responses and streamline processes • Identify recurring issues and report them to the team

🎯 Requirements

• German proficiency at least at C1 level, both written and spoken • Experience in customer service, ideally in e-commerce or online marketplaces • Regularly use AI tools such as Claude or ChatGPT • Structured, solution-oriented, and calm when dealing with dissatisfied customers • Available Monday to Friday during core hours, 8:00 a.m.–3:00 p.m. German time • Freelancer / self-employed professional • 40 hours per week • Available as soon as possible

🏖️ Benefits

• 100% remote • 20–40 hours per week • AI-first team: AI handles routine tasks while you handle the challenging cases • Direct communication with the founder • Long-term collaboration • 12-month contract term