
51 - 200 employees
Founded 2012
đŁ Marketing
đź Consulting
âď¸ SaaS
Marketing ⢠Consulting ⢠SaaS
Digistore24 USA is an online sales platform offering a comprehensive solution for digital entrepreneurs. It features a large affiliate marketplace, advanced analytics for optimized sales, and tools for sales funnel optimization. The platform also provides back-office automation and conversion tools to enhance marketing and sales efficiency.
đĽ 1 hour ago
đ Anywhere in the World
đľ âŹ45k - âŹ60k / year
â° Full Time
đ˘ Junior
đĄ Mid-level
đ° Account Manager
đŤđ¨âđ No degree required
đť Ghost score 0%
đŁď¸đŠđŞ German Required
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51 - 200 employees
Founded 2012
đŁ Marketing
đź Consulting
âď¸ SaaS
Marketing ⢠Consulting ⢠SaaS
Digistore24 USA is an online sales platform offering a comprehensive solution for digital entrepreneurs. It features a large affiliate marketplace, advanced analytics for optimized sales, and tools for sales funnel optimization. The platform also provides back-office automation and conversion tools to enhance marketing and sales efficiency.
⢠Manage a dedicated customer portfolio and build long-term customer relationships ⢠Conduct regular business reviews and calls to drive performance improvements ⢠Advise customers on software features and their applications ⢠Respond to technical questions in writing and by phone ⢠Proactively identify growth opportunities to increase customer sales ⢠Analyze sales trends, funnels, and performance data ⢠Monitor potential revenue declines and analyze their causes ⢠Develop solutions and optimization measures for customersâ businesses ⢠Manage bug reports and feature requests ⢠Maintain customer relationships at VIP customer events, business lunches, and trade fairs ⢠Analyze and optimize sales funnels ⢠Support customers with technical issues, APIs, upsell flows, and split tests ⢠Conduct business review and check-in calls ⢠Advise customers on Digistore24 features that can increase revenue and support them with setup ⢠Review product approval processes and coordinate with the Product Approval Team ⢠Accompany international VIP customers at customer events
⢠At least two years of experience in account management ⢠At least one year of professional experience in a technical environment ⢠Confident presence and the ability to interact effectively with people at all organizational levels ⢠Excellent communication skills and a solution-oriented approach to conflict resolution ⢠Fluent German (C2) and English (at least B2), both written and spoken ⢠Ability to communicate complex topics clearly, both verbally and in writing ⢠Structured, reliable, and self-directed working style ⢠Strong prioritization and planning skills ⢠Willingness to continuously learn about new topics and current trends ⢠Basic knowledge of HTML and CSS is a plus ⢠Experience in online marketing is a plus
⢠100% remote: Work permanently from home ⢠Permanent employment available in many European countries ⢠Work from another EU country for up to 170 days per year ⢠Use coworking spaces for up to three days per week ⢠30 days of vacation based on full-time employment ⢠Flexible working hours ⢠Individual professional development and learning on the job ⢠Flat hierarchies and short decision-making processes ⢠Autonomous, results-oriented teams ⢠Modern equipment for work ⢠International, collaborative culture ⢠Team lunches with Lieferando credit ⢠Spectacular team events across Europe ⢠Personal support and monthly one-on-one meetings ⢠Work without a dress code and on an equal footing
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