Social Media & Community Marketing Manager, B2C

🔥 1 hour ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💕 Social Media Manager

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Digital Science

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

🔬 Science

📚 Education

🏢 Enterprise

Science • Education • Enterprise

Digital Science is a company dedicated to enhancing the research lifecycle through innovative technology solutions. They aim to make research processes more efficient, data more effective, and collaboration more seamless, thus driving progress in academic and industry settings. Their product portfolio includes services such as Altmetric, Dimensions, Figshare, Overleaf, and more, which support various research stages from data management to publication. They focus on advancing open and responsible research while maintaining partnerships across academic, governmental, and industrial sectors. Digital Science actively contributes to the evolution of open access and research integrity standards.

📋 Description

• Own the organic social strategy and day-to-day execution for the B2C brands across relevant platforms. Grow audience, engagement, and reach against clear targets. • Build and run user-generated content programmes. Source, curate, and amplify content from real users, and make it easy for the community to create and share. • Own community engagement across owned channels and the third-party communities where our users already are. Respond, spark conversation, and build relationships with power users and advocates. • Plan and manage the social content calendar. Brief and coordinate with content and design to produce platform-native assets that fit each channel. • Track and report on social and community performance. Know which content drives growth and which does not, and turn that into a sharper approach. • Spot and act on the trends, conversations, and cultural moments relevant to researchers and the products they use. • Coordinate with the core Social Media Manager and Brand and Communications team to keep DS brand voice consistent while giving each consumer brand its own character. • Support paid social amplification in partnership with growth marketing. Feed organic learnings into paid, and paid learnings back into organic. • Use AI tools for content creation, social listening, scheduling, and performance analysis.

🎯 Requirements

• 5+ years of experience managing organic social media for a consumer or B2C brand, ideally with a community-building element. • A track record of growing social audiences and engagement, not just posting to a calendar. • Strong editorial instinct. Can translate brand positioning into platform-native content that feels human. • Experience running user-generated content or community programmes, or a clear ability to build them from the ground up. • Data-literate. Comfortable tracking social and community metrics and adjusting based on what works. • Excellent writing and a sharp eye for tone and voice. • Collaborative. Comfortable working across content, design, product marketing, and lifecycle.

🏖️ Benefits

• We invest in, nurture and support innovative businesses and technologies that make all parts of the research process more open, efficient and effective. • The talent we secure is fundamental to us achieving our vision and our growth plans. • We are brave in the pursuit of better. • We are collaborative and inclusive. • We are always open-minded. • We are from and for the community. • As an equal opportunity employer, we are committed to building and nurturing a workplace where every individual feels valued and belongs.