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Client Solutions Consultant

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đź•’ September 23

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź’» Solutions Engineer

đź‘» Ghost score 30%

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Logo of DLS Discovery, LLC

DLS Discovery, LLC

51 - 200 employees

Founded 2018

⚖️ Legal

🏢 Enterprise

đź“‹ Compliance

Legal • Enterprise • Compliance

DLS Discovery, LLC is a leading provider of eDiscovery, managed document review, and trial and legal support services. Based in Wilmington, Delaware, the company has built a strong reputation by supporting AM Law100 law firms, Fortune 500 companies, as well as national and local law firms and corporations. Known for its individualized approach, DLS Discovery emphasizes communication and custom-fit technological solutions to enhance the efficiency and effectiveness of its services. The company offers a wide range of services including forensic collections, document hosting, analytics, trial support, litigation support, and more, all while focusing on innovative ways to preserve resources and save clients money.

đź“‹ Description

• Partner with KLD's sales teams to close credibility gaps in the sales cycle • Prove out products and platform capabilities through demos, proofs of concept, and technical Q&A • Serve as a client- and market-facing technical sales representative for KLD's product portfolio • Represent KLD at industry events, conferences, and client meetings as a technical voice • Support strategic account planning meetings and early-stage roadmap conversations • Act as a subject matter expert for enablement on new products • Own field readiness through product enablement, talk tracks, objection handling, competitive positioning, and demo fluency • Partner with Product Marketing on messaging alignment and provide feedback from live client conversations • Work with Product on internal roadmap communication • Surface field feedback to Product as the voice of the customer • Maintain at least bi-weekly alignment with Product on roadmap and product feedback • Report through the Client Solutions leadership structure • Identify when deeper domain, regulatory, or industry expertise is needed beyond the role's scope

🎯 Requirements

• 5+ years of client-facing presentation, demo, or technical sales experience, preferably in a technical industry • Demonstrated experience running product demos, POCs, or technical proof points as part of a sales cycle • Strong public speaking and live-demo delivery skills, including ability to think on your feet with technical Q&A and objection handling in real time • Ability to translate technical/product capabilities into business value for non-technical stakeholders (GCs, litigation support, procurement) • Hands-on comfort with AI tools in daily workflow • Familiarity with legal tech, or ability to ramp quickly on legal tech concepts and workflows • Willingness to travel • Bachelor's degree or equivalent practical experience • Proficiency with Microsoft Office, Teams, and AI productivity tooling • Experience with CRM and sales enablement platforms, such as Salesforce • Comfort building and delivering polished client-facing presentations • Eligibility to work in the required country/region without current or future visa sponsorship • Preferred: 3+ years in the legal industry, preferably eDiscovery or a related sector • Preferred: Working knowledge of litigation, investigations, or regulatory workflows • Preferred: Experience building or delivering sales enablement content, including talk tracks, battlecards, and competitive positioning • Preferred: Legal education or paralegal background • Preferred: CEDS or similar industry certification

🏖️ Benefits

• Willingness to travel is part of the role; no specific benefits or compensation extras are stated.

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