Customer Experience Engineer, CXE-T

🔥 1 minute ago

🌐 United Kingdom, Portugal, +3 more countries – Remote

🇬🇧 United Kingdom – Remote 🇵🇹 Portugal – Remote 🇪🇸 Spain – Remote 🇮🇹 Italy – Remote 🇩🇪 Germany – Remote

💵 €70.7k - €101k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Docker, Inc

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

☁️ SaaS

💰 $105M Series C on 2022-03

Consulting • SaaS

Docker, Inc is a company that simplifies the lives of developers by tackling the complexity of app development. They offer tools that allow developers to bring their ideas to life through containerization and orchestration, making the development process easier and more efficient. Docker's products, including Docker Desktop and Docker Hub, are widely adopted by millions of developers worldwide, enhancing workflows and providing an integrated development pipeline.

📋 Description

• Design and deliver advanced technical sessions, including webinars, live builds, architecture deep dives, and workshops • Create enablement series aligned to customer maturity stages such as secure SDLC, supply chain hardening, and container governance • Develop repeatable technical learning paths that drive adoption beyond onboarding • Design scalable PoC frameworks and define technical success criteria and evaluation benchmarks • Translate Docker capabilities into practical architectural patterns • Lead targeted 1:1 customer workshops or guided PoCs for complex or high-value initiatives when needed • Produce recorded walkthroughs, architecture reference guides, advanced implementation blogs, and reusable demo environments • Build technical assets that support customer journey stages and remove technical blockers • Surface real-world technical friction to Product and Engineering • Serve as a subject matter expert for non-support technical questions beyond standard documentation • Provide architectural guidance on secure build pipelines, software supply chain integrity, container security and governance, AI/ML workload governance, and AI agent architecture patterns • Partner with Sales Engineers and Post-Sales teams to ensure technical continuity without owning deal cycles • Immerse in Docker platform capabilities and identify recurring customer friction patterns • Audit existing technical assets and define high-impact scalable enablement themes • Launch repeatable enablement, codify PoC frameworks, establish advisory-question intake, and contribute field-informed feedback • Operate as the recognized post-sales technical authority and multiplier

🎯 Requirements

• 5+ years in Solutions Engineering, Technical Account Management, DevOps, Platform Engineering, or similar technical roles • Strong hands-on expertise with Docker and container ecosystems • Strong hands-on expertise in secure software supply chain practices • Strong hands-on expertise with CI/CD pipelines and modern cloud-native architecture • Experience designing and executing structured PoCs with defined success criteria • Ability to present complex technical topics clearly to senior engineering audiences • Strong written communication skills • Experience producing technical blogs or deep technical content • Docker does not offer visa sponsorship for this role

🏖️ Benefits

• Freedom & flexibility; fit your work around your life • Designated quarterly Whaleness Days plus end of year Whaleness break • Home office setup • 16 weeks of paid Parental leave after 6 months of employment • Technology stipend equivalent to $100 USD net/month • PTO plan • Training stipend for conferences, courses and classes • Equity • Docker Swag • Medical benefits, retirement and holidays vary by country • Remote-first culture