Senior Instructional Designer

🕒 6 days ago

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Doppel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2022

🔒 Cybersecurity

🤖 Artificial Intelligence

☁️ SaaS

Cybersecurity • Artificial Intelligence • SaaS

Doppel is an AI-native social engineering defense platform that protects organizations from AI-powered impersonation, phishing, deepfakes and multi-channel social engineering attacks. The platform unifies Digital Risk Protection, Human Risk Management (simulation and security awareness training), and Email Security to detect, correlate (via a Threat Graph), and remediate attacker infrastructure across domains, social media, ad networks, telco, marketplaces and dark channels. Doppel emphasizes agentic AI automation for detection, takedowns, phishing triage and scalable SOC workflows, and targets enterprise customers across industries such as financial services, healthcare, technology, retail and manufacturing.

📋 Description

• Design and develop end-to-end learning experiences that drive product adoption, proficiency, and customer outcomes. • Establish instructional design standards, templates, and best practices that ensure learning experiences are engaging, visually compelling, and scalable. • Create onboarding programs, learning paths, e-learning modules, certifications, assessments, and performance support resources for employees and customers. • Partner with Product, Customer Success, Solutions Engineering, and subject matter experts to identify learning needs and opportunities to improve adoption and customer value realization. • Develop customer education programs that help users build confidence, adopt best practices, and achieve meaningful outcomes with Doppel's products. • Measure the effectiveness of learning programs through engagement, adoption, proficiency, and business impact metrics, and continuously improve content based on insights.

🎯 Requirements

• 7+ years of experience in instructional design, learning experience design, customer education, enablement, curriculum development, or a related field. • Demonstrated expertise in designing end-to-end learning programs, curricula, certifications, and learning journeys for technical and non-technical audiences. • Strong knowledge of instructional design methodologies, adult learning principles, and learning measurement practices. • Experience building engaging, polished, and scalable digital learning experiences that drive adoption, proficiency, and customer outcomes. • Expertise with e-learning authoring and content creation tools such as Articulate Rise 360, Storyline, Adobe Creative Suite, Camtasia, or similar platforms. • Strong visual design sensibilities and the ability to create sleek, intuitive, and learner-centered experiences. Experience with graphic design, multimedia production, or UX principles is a strong plus. • Experience developing assessments, certifications, interactive learning activities, and performance support resources. • Ability to transform complex technical concepts into clear, engaging, and actionable learning experiences. • Excellent communication, collaboration, project management, and stakeholder management skills. • Experience partnering with Product, Customer Success, Solutions Engineering, and subject matter experts to build high-impact learning programs. • Comfort working in a fast-moving, high-growth environment where priorities and products evolve quickly. • Experience supporting SaaS, cybersecurity, AI, trust and safety, or enterprise software products is highly desirable. • A thoughtful, curious, and resourceful approach to problem solving.

🏖️ Benefits

• Meaningful equity so you share in Doppel’s success • Remote first culture with flexibility built in • Flexible PTO, comprehensive health benefits, parental leave, and more • A high growth environment where your work has immediate impact and visibility