Regional Key Account Director

🔥 1 minute ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 10%

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DS Smith

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1940

🍽️ Food & Beverage

📦 Logistics

💼 Consulting

Food & Beverage • Logistics • Consulting

DS Smith is a provider of sustainable packaging solutions, paper products, and recycling services. The company focuses on innovation in packaging to support a circular economy, aiming to use recyclable materials and reduce plastic waste. DS Smith operates internationally, offering packaging for various industries, including consumer goods, industrial solutions, and retail. It emphasizes environmental sustainability and community engagement through strategic initiatives and partnerships. Additionally, DS Smith provides end-to-end retail services and advanced packaging systems.

📋 Description

• Lead the end-to-end delivery and performance of a major client account, ensuring contractual commitments and service levels are achieved • Build and maintain senior-level client relationships as the primary strategic partner and escalation point • Drive commercial performance through P&L management, forecasting, budgeting, profitability analysis, and cost control • Develop and implement account strategies supporting client objectives and business growth • Deliver continuous improvement initiatives enhancing operational efficiency, customer experience, and value creation • Collaborate with operational, commercial, and functional teams to deliver innovative solutions and customer outcomes • Ensure governance, compliance, risk management, and performance reporting across the account • Use customer insights and performance data to drive service enhancements, innovation, and long-term growth • Support new business opportunities, service implementations, customer reviews, and audits • Collaborate with the Global Client Director and Regional Key Account Directors to ensure a consistent global approach • Lead the EMEA region for a strategically important global client partnership • Partner with senior client stakeholders and lead an international team

🎯 Requirements

• Significant experience in a senior account management, commercial, or operational leadership role • Proven leadership experience within shopper marketing, retail display, POS, packaging, or a related sector, ideally in an international environment • Strong commercial and financial acumen, including P&L ownership, budgeting, forecasting, and profitability management • Proven success in growing strategic accounts, delivering service excellence, and strengthening long-term client partnerships • Proven ability to develop and lead high-performing teams • Strong stakeholder management, negotiation, and influencing skills • Excellent analytical and problem-solving capabilities • Proactive, resilient, and customer-focused approach • Ability to operate within a matrixed, international environment • Ability to travel across the EMEA region • Candidates from diverse backgrounds are welcome, including those not meeting all criteria

🏖️ Benefits

• Diverse, motivated, and engaged workforce culture • Inclusive workplace where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed