Dynamics CRM, Copilot Developer

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November 25

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DysrupIT

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Enterprise • SaaS • Cybersecurity

DysrupIT is a global cloud services and IT solutions firm that helps organizations adopt cloud technologies and transition to as-a-Service business models. The company provides enterprise cloud, managed services, application engineering, cybersecurity, and data analytics & information management, serving SMBs through multinational enterprises with Microsoft and other cloud platforms. DysrupIT also emphasizes community impact, talent development, and long-term partnerships to deliver secure, scalable, and business-aligned technology outcomes.

51 - 200 employees

Founded 2016

🏢 Enterprise

☁️ SaaS

🔒 Cybersecurity

📋 Description

• Design, develop, and implement customizations, plugins, workflows, and integrations within Microsoft Dynamics 365 CE/CRM. • Build and extend Copilot experiences in Dynamics 365 to enable conversational AI, contextual assistance, and task automation. • Utilize Power Platform tools (Power Automate, Power Apps, Power Virtual Agents, Power BI) to create seamless end-to-end business solutions. • Collaborate with functional and technical teams to understand business requirements and translate them into scalable CRM solutions. • Develop and maintain custom connectors, data integrations (using Dataverse, Azure Logic Apps, or APIs), and PowerFx expressions. • Ensure solutions follow Microsoft’s best practices for security, performance, and maintainability. • Perform system testing, debugging, and deployment of custom solutions. • Document technical designs, configurations, and deployment procedures.

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field. • 4+ years of experience in Dynamics 365 Customer Engagement (CRM) development. • Proven experience developing and customizing solutions using Dynamics 365 SDK, JavaScript, C#, Power Automate, and Dataverse. • Hands-on experience with Microsoft Copilot, Copilot Studio, or integrating Azure OpenAI Services into Dynamics 365 environments. • Experience with Power Platform (Power Apps, Power Automate, Power Virtual Agents). • Familiarity with Azure services such as Logic Apps, Functions, and API Management. • Strong understanding of CRM data model, business rules, forms, and security roles. • Excellent problem-solving, communication, and documentation skills. • Microsoft certifications such as PL-400 (Power Platform Developer) or MB-600 (Power Platform Solution Architect) are a plus.