Account Manager

🔥 11 minutes ago

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Easygo

WebsiteLinkedInAll Job Openings

51 - 200 employees

🎮 Gaming

🛍️ eCommerce

🌍 Social Impact

Gaming • eCommerce • Social Impact

Easygo is the Australian powerhouse behind the most popular online casino and a pioneering creator-first online streaming platform with over 40 million users. Focused on innovation and disruption in the entertainment sector, Easygo offers tailored solutions in game development, software engineering, and product design. With a commitment to community-driven experiences and partnerships with major sports and entertainment brands, Easygo continues to shape the future of online entertainment.

📋 Description

• Own the day-to-day relationship for an assigned portfolio of B2B operator accounts. • Serve as the primary point of contact for your operators; responsive, informed, and proactive. • Build strong working relationships with operator counterparts across commercial, marketing, and compliance functions. • Maintain a deep understanding of each operator's business: their lobby, their players, their priorities, and their competitive position. • Drive net revenue retention across your portfolio, tracking performance, identifying risks early, and acting before issues escalate. • Identify and execute upsell opportunities: new titles, verticals, premium features, and exclusive content deals. • Build and maintain account development plans for each operator, tracking milestones and commercial targets. • Lead regular account reviews, presenting performance data, surfacing opportunities, and aligning on roadmap priorities. • Coordinate promotional campaigns for your accounts: tournaments, bonus campaigns, featured placements, and seasonal activations. • Drive timely game launches, ensuring operators have assets, documentation, and go-live support ahead of each release. • Advise operators on how to position and merchandise Juice content effectively in their lobby. • Track campaign performance and report results back to operators and internally. • Support contract renewals and commercial amendments for your accounts, working with the Director and legal team as needed. • Handle day-to-day commercial queries: fee structures, revenue share, MG tracking, and reporting. • Ensure contractual commitments are met on both sides; tracking operator obligations and flagging gaps early. • Be the first point of contact for operators with compliance questions related to our content. • Flag regulatory changes relevant to your accounts and coordinate responses with product and compliance teams. • Ensure operators have up-to-date documentation and compliance materials for the markets they operate in.

🎯 Requirements

• 3+ years in account management, commercial, or partnerships roles within B2B iGaming, supplier, aggregator, or operator side. • Solid understanding of how B2B iGaming operators work, how they make decisions, how they evaluate content, and what drives their commercial priorities. • Proven ability to retain and grow a portfolio of operator accounts. • Comfortable managing multiple accounts simultaneously without losing detail on any of them. • Strong communicator, clear and confident in writing, on calls, and in presentations. • Commercially literate. You understand revenue share structures, MGs, and how to frame value in a deal conversation. • Organised and self-directed, you manage your own time, prioritise effectively, and follow through without being chased.

🏖️ Benefits

• The ultimate sandbox. Exciting, on-the-job learning opportunities. • Market-synced pay that respects your craft and location. • Performance-based bonus recognition based on your impact (up to 20%). • Help us build our crew and get paid for it with our high-value referral bonus. Because great people know great people. • In-house baristas serve you free coffee, fresh juices and smoothies. • Daily catered breakfast and regular company-wide events.