Payroll Support Specialist

Job not on LinkedIn

🕒 August 20

🇺🇸 United States – Remote

💵 $50k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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eBacon

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏗️ Construction

☁️ SaaS

🏢 Enterprise

Construction • SaaS • Enterprise

eBacon is a comprehensive software provider offering solutions for construction payroll, time and attendance, tax management, fringe benefits, and HR support. The company specializes in making complicated payroll tasks, certified reporting, and employee management simpler and more efficient for businesses, particularly in the construction industry. eBacon's platform integrates with general ledgers and offers features like certified payroll for construction, prevailing wage compliance, and customized fringe solutions, streamlining administrative tasks and compliance processes for contractors. With a focus on saving time and reducing payroll administrative burdens through robust software integrations, eBacon provides a complete suite of services tailored for the needs of the construction sector and beyond.

📋 Description

• Engage with clients via phone and web to identify and resolve payroll challenges • Provide technical support on payroll processing procedures • Manage integration of client payroll submissions into eBacon's software • Serve as the first point of contact for employer and employee payroll questions • Manage a dedicated client list • Run payroll accurately • Troubleshoot clients' payroll needs

🎯 Requirements

• 3+ years in payroll processing or payroll support • Hands-on experience with SaaS payroll software (ADP, Paycor, Paylocity, or similar) required • Strong customer service instincts and genuine interest in helping people • Ability to manage multiple client payroll cycles at once • All applicants must be legally authorized to work in the United States • Must not require current or future employer-sponsored work authorization • Construction industry background nice to have • Exposure to certified payroll or prevailing wage work nice to have • PEO or ASO experience nice to have

🏖️ Benefits

• Health, dental, vision, life, and disability insurance • eBacon contributes $575/month toward medical or $100/month toward other ancillary coverage • HSA and FSA options • 401(k) with 6% employer match, eligible after 60 days • 15 days PTO annually during years 1-4 • 20 days PTO annually starting year 5 • Competitive pay • Fun employee outings