Sales Manager, Serials

🕒 4 days ago

🐻 Alaska, Arizona, +9 more states – Remote

🐻 Alaska – Remote 🌵 Arizona – Remote 🏄 California – Remote 🌺 Hawaii – Remote 🥔 Idaho – Remote 🦬 Montana – Remote 🎰 Nevada – Remote 🌶️ New Mexico – Remote 🌲 Oregon – Remote ⛷️ Utah – Remote ☕ Washington – Remote

💵 $122.7k - $175.3k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🤑 Sales

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EBSCO Information Services

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1984

📚 Education

🤝 B2B

☁️ SaaS

Education • B2B • SaaS

EBSCO Information Services is a provider of research databases and ebooks, facilitating access to scholarly content through its platform, EBSCOhost. The company focuses on helping users discover reliable articles and research materials across various topics, supporting institutions in their research initiatives. With a commitment to accessibility and corporate responsibility, EBSCO offers tools for effective research and aims to foster a carbon-neutral environment.

📋 Description

• Partner with RSMs to build and maintain relationships with key customer stakeholders and lead strategic customer conversations • Serve as the Serials subject matter expert, delivering presentations, supporting complex sales cycles, and advising on serials strategy and workflows • Build and drive targeted account strategies in partnership with RSMs, including growth plans, retention strategies, and risk mitigation • Develop and execute strategic sales plans to achieve SSD revenue targets, aligned with regional and national priorities • Own renewal strategy for SSD accounts, proactively identifying risks, gaps, and expansion opportunities to retain and grow business • Identify and advance new sales opportunities, driving upsell and cross-sell efforts across publisher packages, title lists, and services • Collaborate closely with Account Services Managers, Customer Service, and Operations to ensure accurate renewals and a seamless customer experience • Maintain and manage a strong sales pipeline, ensuring accurate CRM reporting, forecasting, and opportunity progression • Monitor market trends, competitive activity, and customer feedback to inform sales strategy, product positioning, and ongoing improvements

🎯 Requirements

• 7+ years of sales experience, previous experience selling into the academic market is preferred • 7 years of library experience working with serials or acquisitions workflows, or a combination • Ability and willingness to travel up to 60% • Must have valid driver’s license • Knowledge of Microsoft Office Suite: Word, PowerPoint, Excel, Teams, and Outlook • Live within the territory or near a major airport near the territory • Excellent communications skills, oral and written, and public speaking experience

🏖️ Benefits

• Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts • Retirement Savings Plan • Paid Parental Leave • Holidays and Paid Time Off (PTO) • Mentoring program