Senior Registration Manager

Job not on LinkedIn

🕒 June 2

🇺🇸 United States – Remote

💵 $75k - $85k / year

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 28%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Enterprise Events Group

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1995

💼 Consulting

📦 Logistics

✈️ Travel

Consulting • Logistics • Travel

Enterprise Events Group is a premier event planning and management agency specializing in creating memorable live, virtual, and hybrid event experiences. With over 25 years of expertise, EEG offers a comprehensive range of services including event strategy, site selection, event management software, event production, logistics, sponsorship sales, tradeshow management, event registration, travel management, and event data analytics. The company utilizes its in-house EEG Event360 software platform, built on Salesforce, to deliver impactful event experiences that enhance brand visibility and drive business success. EEG prides itself on its deep-rooted industry connections and strategic partnerships to ensure each event exceeds expectations and leaves a lasting impression.

📋 Description

• Manage and supervise day-to-day registration operations for specified projects • Administer project budgets for Registration-only projects within client parameters • Lead the registration group and serve as the main point of contact for attendees, clients, hotels, vendors, and internal team managers • Manage call center and registration staff per project • Plan, develop, and execute registration program operations for mid-size to large events with approximately 500–5,000+ attendees • Manage pre-program and on-site registration processes • Manage data, reporting, budgets, hours, billing reconciliation, and registration database integrity • Assign and oversee registration team roles and responsibilities • Create reports primarily using Microsoft Office • Manage vendor relationships involving lead retrieval and mobile apps • Approve and oversee registration collateral onsite • Evaluate program progress and recommend staffing or timeline adjustments • Train onsite registration desk staff and internal teams on databases, registration procedures, and customized systems • Manage onsite registration desk staff and participate in site inspections and onsite program production as needed • Support registration websites, forms, and materials with Operations, Air, and Web Development/Platform teams • Disseminate client communications effectively to project teams and attendees • Manage room blocks and coordinate with hotels, vendors, IS, and Office Management • Coordinate onsite equipment needs and perform onsite IS functions as needed • Conduct internal weekly registration meetings and report program registration status • Assist with coordinating and monitoring mailings • Support the Registration Trainer with specialized training

🎯 Requirements

• Bachelor’s Degree • Minimum 4–6 years of Registration event/program management experience • Experience with database systems • Microsoft Office Suite knowledge (Word, Excel, PowerPoint, etc.) • Ability to work Monday–Friday with core availability aligned to Pacific Time (PST) • Flexibility to meet client and business needs, including occasional fluctuating work hours • Approximately 10%–30% travel • Acute attention to detail • Strong written and verbal communication skills • Leadership qualities and strategic thinking • Preferred: 2–3 years of customer service experience • Preferred: Knowledge of hospitality operations • Preferred: Knowledge of mobile apps and/or event registration systems • Preferred: Knowledge of registration processes for corporate events • Preferred: Event agency experience

🏖️ Benefits

• Company-provided laptop • Remote work arrangement • Approximately 10%–30% travel • Flexible work hours to meet client and business needs • Off-hours discussed and approved in advance by the direct manager