Clinical Excellence Training Coordinator

🕒 August 20

🇺🇸 United States – Remote

💵 $65k - $75k / year

⏰ Full Time

🟢 Junior

📚 Learning and Development

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Eleanor Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Eleanor Health is an outpatient addiction treatment program that provides online services for people in recovery from substance use disorder. They offer judgment-free support, affordable treatment plans, and personalized care. Eleanor Health focuses on a whole-person approach to recovery, addressing both the medical condition and underlying causes of addiction. Services include virtual drug and alcohol rehab, individual appointments with licensed clinicians, safe medical detox, medication-assisted treatment, therapy, and peer support. The company operates in multiple states and provides state-wide online appointments with select in-person services.

📋 Description

• Serve as the primary onboarding contact for new team members and hiring managers • Organize role-specific onboarding schedules, track milestones, and resolve logistical barriers • Coordinate calendars, invitations, facilitator availability, training assignments, attendance, and follow-up communications • Create a welcoming onboarding experience reflecting Eleanor Health’s mission and culture • Gather feedback and recommend onboarding process improvements • Serve as the first point of contact for training requests and in-service needs • Maintain centralized training requests, calendars, approved learning materials, job aids, and onboarding resources • Coordinate continuing education, refresher sessions, ad hoc in-services, and approved learning activities • Prepare, format, distribute, and update presentations, manuals, visual aids, and learner communications • Track material revisions and maintain version control with subject matter experts • Facilitate assigned live and virtual onboarding and training sessions • Assist subject matter experts with training activities, learning objectives, and evaluations • Support learners with training access, LMS navigation, and approved EHR workflow resources • Coordinate internal facilitators and support consistent training delivery • Collect learner feedback and identify recurring questions or training gaps • Coordinate LMS assignments, enrollments, learning plans, completion records, certificates, and updates • Maintain attendance logs, training documentation, completion reminders, and certification deadlines • Prepare onboarding and training status reports for hiring managers and leadership • Organize records for training-related reviews and follow up on administrative gaps • Escalate clinical, compliance, or technical questions to qualified team members • Build relationships with hiring managers, medical and clinical leaders, Compliance, and internal partners • Coordinate training-related meetings, project logistics, action items, and status updates • Identify process bottlenecks and suggest improvements to the employee learning experience • Perform other related duties as assigned

🎯 Requirements

• 1–3 years of experience in onboarding, training coordination, learning operations, healthcare administration, or a related support role, or equivalent experience • Associate degree (or equivalent experience) in Education, Instructional Design, Healthcare Administration, Organizational Development, or a related field • Clear writing and responsive communication • Experience organizing schedules and tracking deliverables across teams • Excellent organizational skills, meticulous attention to detail, and strong follow-through • Comfort facilitating in-person or virtual learning sessions and supporting learners with different needs • Experience with an LMS, or demonstrated ability to learn new platforms quickly • Strong Google Workspace skills • Proactive, service-oriented approach and sound judgment about when to escalate questions • Ability to work remotely and travel approximately 25% as needed • Experience in healthcare, behavioral health, substance use disorder services, or a growing organization is nice to have • Experience supporting continuing education, onboarding programs, or training evaluations is nice to have • Exposure to Relias, Articulate, Athena, or similar systems is nice to have • Familiarity with adult learning principles or the ADDIE framework is nice to have

🏖️ Benefits

• Generous Paid Time Off (prorated for new employees) • 12 Vacation days • 12 Wellness (Sick) days • 3 Floating holidays • 9 Company-observed holidays • Jury Duty, Voting Leave, and other forms of paid time off may be available • Eleanor-paid medical and dental insurance plans • Affordable vision coverage • 401(k) plan with 3% match • Short-term disability • Long Term Disability (employee paid) • Life Insurance (Eleanor and employee-paid options) • Paid Family & Medical Leave (PFML) • Mindfulness App Reimbursement • EAP with eight face-to-face sessions • Virtual health and wellness visits covered by medical plan