Manager, Field Applications – EMEA

🕒 June 16

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Element Biosciences

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

🧬 Biotechnology

🔬 Science

Biotechnology • Science

Element Biosciences is a company focused on providing high-quality sequencing and cytoprofiling solutions. They offer a range of products including instruments, reagents, kits, and software designed to enhance scientific research. The company's flagship product, the AVITI System, integrates state-of-the-art sequencing and cyto profiling into a single platform, delivering industry-leading accuracy at low costs. Element Biosciences is dedicated to empowering the scientific community with flexible and efficient tools to advance genomic research. They emphasize innovation and pricing accessibility, aiming to enable more scientists to take control of their research projects.

📋 Description

• Frequently traveling to customer sites is required • Troubleshooting issues related to user's technical skills, biochemistry/assay design, experimental design, software, and instruments • Supporting commercial team and customers in their technical applications and providing product training • Displaying professionalism, understanding, tact, fairness, and technical knowledge in all customer interactions • Providing strategic and competitive feedback to marketing and product development teams, and independently leads or manages beta tests at customer sites • Working independently on significant and unique issues requiring collaboration with key decision-makers and senior managers across the organization which may impact future products, concepts, and technologies • Mentoring and leading a team of Field Application Scientists • Traveling with members of the team to develop their training and troubleshooting skill sets • Leading regional team calls to develop tactical frameworks to address the needs of the region • Assisting sales and marketing on pre and post strategic sales activities requiring both technical depth and market knowledge • Collaborating with other cross functional leaders to improve processes and work to scale the organization • Delivering customer training and workshops, both in-person and remote • Utilizing service CRM software to accurately identify and document customer opportunities • Collaborating with internal partners to resolve customer issues and improve processes

🎯 Requirements

• Bachelors degree with 10+ years, Masters degree with 8+ years or PhD with 6+ years in NGS library construction (a combination of experience and education may be considered) • Hands-on experience with cell culture and tissue handling required • Experience with NGS sequencing instrument and sequencing run set up along with NGS sample and library prep workflows is preferred • Must be highly motivated and have strong problem-solving ability • Excellent communication and strong relationship building skills • Highly collaborative and adaptable; able to work well within multidisciplinary teams • Skilled in nucleic acids and protein analytical methods • Experience with single cell protocols and cell culture for multiomics workflows • Generate high quality and reproducible wet-lab data from established protocols • High degree of comfort navigating technical project discussions • Must be able to work independently and as a team player • Demonstrated account management skills • English speaking and second language is preferable

🏖️ Benefits

• Flexible working hours • Professional development opportunities