
1 - 10 employees
đ¤ Artificial Intelligence
đą Media
đ° $19M Series A on 2023-06
Artificial Intelligence ⢠Media
ElevenLabs is a research lab dedicated to exploring new frontiers in voice generation. Their mission focuses on making content universally accessible in any language and voice. Through innovative research and deployment of novel methods in voice AI, ElevenLabs aims to enhance the enjoyment of content for diverse audiences and viewers.
đĽ 3 minutes ago
đ United Kingdom, Spain, +2 more countries â Remote
â° Full Time
đ Senior
đ´ Lead
đť Ghost score 25%
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1 - 10 employees
đ¤ Artificial Intelligence
đą Media
đ° $19M Series A on 2023-06
Artificial Intelligence ⢠Media
ElevenLabs is a research lab dedicated to exploring new frontiers in voice generation. Their mission focuses on making content universally accessible in any language and voice. Through innovative research and deployment of novel methods in voice AI, ElevenLabs aims to enhance the enjoyment of content for diverse audiences and viewers.
⢠Build and deliver scalable enablement and activation programs for corporate and mid-market customers ⢠Educate customers on best practices and accelerate time-to-value for core use cases ⢠Develop deep product expertise across the ElevenLabs platform, especially ElevenAgents and ElevenCreative ⢠Audit customer agent prompts, configurations, and feature setups to identify gaps and provide recommendations ⢠Track adoption metrics and partner with Revenue Operations to improve reporting ⢠Develop data-driven adoption strategies and playbooks across the regional customer base ⢠Partner with Account Management and CX on targeted adoption campaigns, regional workshops, and webinars ⢠Work with external implementation partners and internal teams to unify adoption strategy across the customer journey ⢠Partner with leadership on initiatives supporting the local GTM team and global results
⢠8+ years of experience in adoption, customer/partner enablement, digital CS programs, enterprise growth, or a similar role ⢠Experience at an AI-native or highly technical company with a large, low-touch book ⢠Experience with voice AI, TTS, conversational AI, or developer-facing products ⢠Track record of building adoption-focused programs from the ground up, including onboarding tracks, scaled adoption playbooks, and self-serve content ⢠Ability to build automations and workflows with AI tools ⢠Extremely analytical, with the ability to identify trends, close gaps, surface opportunities, standardize best practices, and identify new data points ⢠Ability to drive cross-functional outcomes without direct authority ⢠Experience managing a high-volume book of business at scale in the mid-market or commercial segment ⢠Fluency in English is essential ⢠Fluency in a second European language (French, Spanish, German, or Polish) is desirable
⢠Annual discretionary professional development stipend ⢠Annual discretionary stipend for social travel to meet colleagues ⢠Annual company offsite ⢠Monthly co-working stipend for employees not near a main hub ⢠Flexible choice to work from offices in London, Dublin, or Paris ⢠Growth opportunities and career paths
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