Divisional Managing Director

🔥 11 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 12%

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Elior

WebsiteLinkedInAll Job Openings

10,000+ employees

🍽️ Food & Beverage

🏨 Hospitality

🤝 B2B

Food & Beverage • Hospitality • B2B

Elior is a multinational contract catering and food services company that provides catering, foodservice and hospitality solutions to clients across sectors such as business, education, healthcare and travel. Headquartered in Europe, Elior operates globally and serves institutional and corporate customers through on-site catering, concessions and related support services.

📋 Description

• Develop and execute the Elior at Work divisional strategy • Deliver annual revenue, sales, profit and budget commitments • Shape annual business plans, proposition development, growth priorities, innovation roadmaps and investment decisions • Grow market share through client retention, contract growth, organic growth, innovation and new business • Maintain control of overheads, resources and commercial risk while protecting service quality, margin and long-term value • Establish performance measures covering revenue growth, pipeline contribution, bid conversion, client retention, margin and return on investment • Build trusted relationships with senior clients and act as executive sponsor for key accounts • Ensure the division exceeds client expectations and delivers a distinctive value-added service proposition • Work with business development on go-to-market strategy, tender narratives, bid content, sales enablement and pitches • Partner with the Marketing Director to protect and grow the Elior at Work brand • Use client, consumer, market and competitor insight to develop commercially relevant propositions • Represent Elior at Work at pitches, strategic reviews, industry events and with external stakeholders • Lead the operational function and set standards for safety, quality, service, compliance and commercial delivery • Maintain engagement across a nationwide, multi-site portfolio • Promote continuous improvement and adoption of best practice • Ensure governance, management information and business reviews support evidence-based decisions • Build, lead and develop a high-performing senior operations and support-function team • Own succession, talent, capability and organisational planning • Create an inclusive and accountable culture • Advise the Managing Director – Business & Industry and collaborate with functional and divisional directors across Elior UK

🎯 Requirements

• Substantial experience in a senior director or equivalent leadership role, ideally within contract catering, food service or a related multi-site service environment • Strong record of developing and implementing business-led strategies that deliver sustainable growth, profitability, client retention, new business conversion and improved market position • Demonstrable accountability for a complex, multi-site operation and significant client portfolio • Proven success in retaining and developing senior client relationships, contributing to pitches, strategic reviews and bids, and delivering strong commercial outcomes • Experience leading senior leaders through change and building high-performing, accountable teams • Strong financial and commercial acumen, including ownership of budgets, forecasts, cost control and performance improvement • Exceptional communication and influencing skills, with the agility to engage credibly at board, client and front-line levels • Ability to move comfortably between long-term strategy and hands-on delivery in a complex, fast-paced environment • Motivating and Inspiring • Engaged and Accountable • Team Player • Developer of People • Thinking Outside of the Box • Courageous and Influential • Focused on the Front Line • Efficient in Execution

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