Managing Director – Patient Transport Service

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EMED Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2023

🏥 Healthcare

📦 Logistics

⚕️ Healthcare Insurance

Healthcare • Logistics • Healthcare Insurance

EMED Group is a leading healthcare logistics provider in the UK, committed to improving community wellbeing by facilitating access to vital health and social care services. With over 2,800 colleagues operating from more than 50 bases, EMED Group is a significant partner to the NHS, offering specialist non-emergency patient transport services through its four divisions. During challenging times like the COVID-19 pandemic, they have successfully mobilized large-scale contracts, ensuring smooth transitions for patients. EMED Group emphasizes career development and health benefits for its employees, highlighting its role as a progressive supporter of the NHS and the communities it serves.

📋 Description

• Provide strategic leadership to a workforce of over 800 colleagues • Build, lead and develop a high-calibre leadership team accountable for operational delivery, financial outcomes and client satisfaction • Champion governance, controls, compliance, risk management and decision-making across the region • Shape the long-term people strategy, succession plans and leadership capability • Promote accountability, continuous improvement, innovation, diversity and inclusion • Drive operational performance using performance frameworks, data and insight • Embed best practice, standardisation and lean methodologies • Champion innovation and digital transformation using technology, automation and data-driven decision-making • Ensure compliance with regulatory, clinical, health and safety, and contractual obligations • Lead a proactive safety culture addressing risks, incidents and near misses • Drive financial discipline, profitability, service optimisation, productivity and cost transformation • Monitor and mitigate financial, contractual and operational risks • Hold responsibility for P&L and operational execution of £60m ACV, approximately 800 employees, 12 operational sites and four long-term NHS contracts

🎯 Requirements

• Demonstrable recent success at board, sub-board or equivalent level in a similarly complex organisation • Proven commercial, demand and capacity planning experience • Track record leading change programmes involving service improvement, outcomes and cost efficiency • Successful workforce, financial and resource management experience • Demonstrable experience using data to lead improvement • Track record building high-performing, cohesive teams • Track record identifying and delivering strategic value creation plans • Experience leading complex, large-scale, multi-site operations • Resilience, determination and persistence in delivering strategic objectives • Highly developed influencing, persuasion and negotiation skills • Resilience under pressure and calmness in a crisis • High standard of IT literacy, including MS Office and other IT systems • Financial awareness and business acumen • Understanding of budget control and service financial considerations • Ability to plan across short-, medium- and long-term timeframes and adjust resources accordingly • Passion for high-quality patient care and outstanding outcomes • Desirable: complex public- and private-sector organisation experience • Desirable: credibility in people logistics • Desirable: healthcare experience • Desirable: outsourced provider experience • Desirable: private equity experience • Desirable: complex operational IT systems implementation experience • Desirable: understanding of public/NHS commissioning and partner organisations

🏖️ Benefits

• Competitive senior package • Annual car allowance • Performance related bonus • 33 days annual leave (inclusive of bank holidays) • Life Assurance providing financial protection to the value of £5,000 • 24/7 online/telephone GP Consultation and access to prescriptions • 2nd opinion medical support following diagnosis or during a treatment pathway • Cash-plan benefits including dental, optical and chiropody • Access to mental health and physiotherapy consultations • Access to legal advice on domestic issues • Long Service Recognition Scheme with increases in annual leave after 5 years and at 5-year intervals