Director, Service Delivery Logistics

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🔥 1 hour ago

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GTT

1001 - 5000 employees

📡 Telecommunications

🔐 Security

💰 $175M Post-IPO Equity on 2018-03

Telecommunications • Security • Cloud Computing

GTT is a global leader in networking and security solutions, providing a comprehensive suite of services including managed SD-WAN, secure cloud networking, and cybersecurity. With a strong emphasis on secure and simplified connectivity, GTT serves businesses around the globe by connecting people and machines to data and applications. Their platform offers visibility, insights, and orchestration, ensuring continuous network performance through advanced technologies such as AI. GTT caters to a wide range of sectors including financial services, manufacturing, retail, and media, leveraging its top-ranked Tier 1 global backbone network to deliver outstanding performance and security. The company also supports businesses with professional and managed services, enhancing their networking experience and enabling digital transformations.

📋 Description

• Lead a critical team responsible for logistics operations and OEM/vendor management across the US and Europe. • Drive planning, sourcing and distribution activities for CPE, uCPE and related technologies supporting customer deployments. • Manage strategic relationships with OEM partners including Fortinet, Palo Alto, Aruba and other technology suppliers. • Oversee procurement activities, including purchase order governance and progression through Oracle Procurement. • Define and monitor supplier performance metrics covering service, quality, delivery and cost objectives. • Collaborate with Product, Sales and operational teams to align vendor strategies with business priorities and customer demand. • Identify supply chain risks and implement mitigation strategies to ensure continuity of service delivery. • Provide forecasting, reporting, and regional insights to support informed business decisions. • Partner with Assurance teams to optimize equipment replacement strategies and lifecycle management.

🎯 Requirements

• Experience within telecommunications, managed services, technology or complex B2B service environments. • Strong knowledge of supply chain, procurement, logistics, and vendor management practices. • Understanding of CPE, uCPE, licensing models and their role in managed service delivery. • Proven ability to manage supplier performance and contractual accountability. • Strong stakeholder management skills across global and cross-functional teams. • Experience analysing demand and supply data to support operational planning and sourcing decisions. • Knowledge of procurement governance, contract management, and risk mitigation. • 5+ years leading high-performing teams (Nice to have). • Working knowledge of Oracle Procurement (Nice to have). • Experience supporting AI-enabled initiatives and process improvement (Nice to have).

🏖️ Benefits

• GTT is committed to building an inclusive, fair, and diverse workplace • We encourage applications from candidates of all backgrounds and experiences.

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