Spread Tecnologia
B2B • Media • eCommerce
Spread Tecnologia is a company dedicated to providing a comprehensive collection of emojis for various devices, including iOS and Android. They offer an easy-to-use platform for searching, copying, and pasting emojis, along with detailed meanings and examples of emoji usage. The company focuses on enhancing the way users communicate through emojis, continuously working to introduce new features and collections.
1001 - 5000 employees
Founded 1983
🤝 B2B
📱 Media
🛍️ eCommerce
Analista de Suporte Pl Trilingue – Governança
Job not on LinkedIn
October 7
🗣️🇧🇷🇵🇹 Portuguese Required
🗣️🇪🇸 Spanish Required
Linux
ServiceNow
Spread Tecnologia
B2B • Media • eCommerce
Spread Tecnologia is a company dedicated to providing a comprehensive collection of emojis for various devices, including iOS and Android. They offer an easy-to-use platform for searching, copying, and pasting emojis, along with detailed meanings and examples of emoji usage. The company focuses on enhancing the way users communicate through emojis, continuously working to introduce new features and collections.
1001 - 5000 employees
Founded 1983
🤝 B2B
📱 Media
🛍️ eCommerce
📋 Description
• Atuará na área de governança, realizando auditoria de processos de suporte. • Gestão de requisitos e incidentes.
🎯 Requirements
• Diploma de graduação em TI, cursos de especialização, pós-graduação e / ou MBA; • Certificação Itil v3 ou v4 ativo. • Língua – fluência em línguas (foco para inglês e espanhol); • Sólida experiência na área de suporte: • Governança de IT (ITIL, CMMI, COBIT, PMBOK, BSC) Mínimo em ITIL • Ferramentas e aplicativos de gestão de incidentes, principalmente ServiceNow • Conhecimentos de sistema operacional Windows e Linux; worms e pragas virtuais, Aplicativos para segurança • Conceitos de proteção e segurança e Noções de vírus, (antivírus, firewall, anti-spyware etc.). • Conhecimentos em edição de textos, planilhas e apresentações, Sharepoint, Dados na nuvem (OneDrive), Teams em ambientes Microsoft Office. • Conhecimento / Treinamentos em suporte. • Ter conhecimento / experiência nas soluções ofertadas pelo provedor que constem no contrato
🏖️ Benefits
• 100% remoto
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