Partnerships Manager

October 13

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Emplifi

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SaaS • Marketing • B2B

Emplifi is a leading provider of a unified and scalable social media management platform trusted by over 20,000 global brands. It offers solutions for social marketing, commerce, customer care, and service management, helping brands streamline operations and enhance customer engagement. Recognized as a market innovator, Emplifi empowers businesses across various industries, including consumer goods, retail, eCommerce, media, travel, hospitality, and sports, to connect with customers, increase revenue, and foster loyalty. Their platform leverages AI to provide strategic insights and facilitate seamless digital customer experiences.

501 - 1000 employees

☁️ SaaS

🤝 B2B

💰 Private Equity Round on 2022-03

📋 Description

• Map the North American digital agency and consultancy ecosystem to identify high-potential partners aligned with Emplifi’s ideal customer profile and market segments. • Define the criteria, structure, and segmentation for our agency program with a focus on growth and scalability. • Proactively identify, engage, and sign new agency partners with strong go-to-market alignment and the potential to deliver qualified leads, new pipeline opportunities for our Sales organisation. • Co-create joint value propositions and campaign assets with partners, and execute integrated go-to-market plans that drive measurable demand. • Work closely with Account Executives, Customer Success Managers, and Marketing teams to fuel partner-sourced pipeline and support deal acceleration. • Collaborate with Legal, Product, and Finance to structure mutually beneficial and scalable partnership models. • Establish and track KPIs across partner-sourced pipeline, win rates, deal velocity, and customer retention. • Continuously optimize partner engagement based on performance insights, market feedback, and evolving priorities.

🎯 Requirements

• 5–7+ years in partner/channel management, business development, or agency ecosystem roles within SaaS, MarTech, AdTech, or CX platforms. • Demonstrated success in partner acquisition, co-selling, and pipeline/revenue generation. • Familiarity with how digital, performance, and creative agencies operate - including their business models, client acquisition methods, and service offerings. • Existing relationships within the North American agency landscape is a major plus. • Comfortable influencing across functions, aligning incentives, and navigating complex stakeholder environments. • Exceptional communication, negotiation, and strategic thinking skills.

🏖️ Benefits

• International, fast paced and growing environment • Chance to work with the world’s biggest brands at the CX tech leader • Agile and open-minded culture, with high levels of trust and flexibility • Opportunity for professional growth and development • Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas • Benefits package including Medical, Dental, Vision & Life Coverage Options • Flexible Working Hours • Unlimited PTO • 8 weeks paid maternity leave or 4 weeks paid paternity leave; adoption and foster care leave available as well • 12 paid Holidays • 2 Paid Community Service Days • Company paid STD and LTD • 401K • Educational Reimbursement Opportunities • Referral Bonus Program • Access to an Employee Assistance Program (EAP) • Scheduled Company Learning Days and access to additional courses via our online Emplifi Academy • There’s more as well! Speak with us to find out all the details!