SDR Performance Coach – Fixed-Term Contract

14 hours ago

Apply Now

Receive Emails with Similar Jobs

Employment Hero

WebsiteLinkedInAll Job Openings

SaaS • HR Tech • Recruitment

Employment Hero is an all-in-one HR, payroll, and recruitment platform designed to streamline workforce management for businesses across various markets including Australia, New Zealand, the United Kingdom, Singapore, and Malaysia. The platform offers a suite of AI-powered tools to simplify hiring, onboarding, employee engagement, payroll management, and compliance, helping businesses increase efficiency and reduce manual errors. Employment Hero also features 'Swag', an employment superapp that combines work, career opportunities, flexible pay, and benefits management for employees. Recognized as an innovative solution for both SMEs and large corporations, Employment Hero integrates with various platforms and provides real-time support to optimize human resource processes.

501 - 1000 employees

Founded 2014

☁️ SaaS

👥 HR Tech

🎯 Recruiter

💰 Series F on 2022-02

📋 Description

• Deliver coaching to our UK-based SDR team, across both Inbound and Outbound segments. • Act as a hands-on coach and quality champion — running 1:1 sessions, shadowing live calls, and reviewing Outreach insights. • Elevate SDR performance by coaching to best-in-class standards and improving funnel metrics like MQL-to-SAO conversion, connect rates, demo sit rates, and revenue. • Drive excellence by lifting both quantity (activity, connect rates, pipeline coverage) and quality (targeting, messaging, and CRM discipline). • Help reps develop the skills, mindset, and consistency to influence revenue — not just generate leads. • Conduct regular 1:1 coaching sessions, live call shadowing, and structured roleplays. • Deliver real-time feedback on messaging, objection handling, and conversion techniques. • Track and optimize funnel performance across MQL-to-SAO conversion, call to connect, connect to opportunity, demo sit rates, and revenue growth. • Audit SDR calls and CRM hygiene to maintain a consistently high standard of execution, ensuring process adherence. • Identify performance bottlenecks using data and resolve through coaching or process change. • Collaborate with Ops to improve workflows, sequences, and data accuracy.

🎯 Requirements

• Proven success coaching or leading Inbound and Outbound SDR teams, ideally in SaaS or tech scale-ups (essential) • Strong understanding of SDR performance metrics and operational levers • Track record improving activity and conversion metrics • Experience with sales tools such as Nooks, LinkedIn Sales Navigator, ZoomInfo, Cognism, 6sense, Outreach, and Salesforce (highly regarded) • Familiarity with Enablement tools such as Spekit and Confluence (preferred) • Skilled in delivering feedback and coaching across all experience levels • Comfortable operating at both tactical and strategic levels in a fast-moving environment • Data-driven decision maker with a passion for scaling repeatable, high-impact sales motions • Strong alignment to commercial goals and the ability to drive cross-functional outcomes • Able to interpret data to diagnose performance gaps and pull the right levers to positively impact sales performance metrics • Collaborative mindset, working well with cross-functional teams to drive outcomes.

🏖️ Benefits

• You will work remotely, with the flexibility to own your time and impact. • You will access cutting-edge tools to amplify your work, knowledge and outputs. • You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life. • You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies. • You’ll also have access to a wide range of benefits that includes - a very generous paternity leave policy, subsidized egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, outstanding learning & development opportunities. • Reward and recognition programs, including Lightning Awards and Values Champion Awards. • Cashback offers and discounts on hundreds of your favorite brands via Swag. • Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in 2025.