Head of Risk – Fraud

🔥 50 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🔴 Lead

🎲 Risk

👻 Ghost score 12%

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Eneba

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

🛍️ eCommerce

🎮 Gaming

🏪 Marketplace

eCommerce • Gaming • Marketplace

Eneba is an online platform that offers a wide range of video games, gaming-related eCards, and gift cards. Users can easily purchase cheap games for various platforms, including PC and gaming consoles, and benefit from personalized game deals through a loyalty program. Eneba also provides an opportunity for businesses to sell their products on the platform, creating a marketplace for gamers and developers.

📋 Description

• Own the fraud P&L and explain fraud, payout, chargeback, approval, and false-positive rate movements across the business • Build and lead the Risk & Fraud team, including developing a strong second line of leadership • Set and execute the fraud-reduction roadmap across multiple products • Decide what fraud capabilities to build versus buy and where to invest • Own commercial and strategic relationships with fraud-prevention partners, including RFPs, challenger tests, SLAs, and negotiations • Partner with Product, Engineering, Finance, and Legal to design fraud risk into new initiatives • Own risk-side regulatory and compliance obligations, including PSP requirements, KYC, and law-enforcement requests • Serve as the final escalation point for difficult risk decisions • Represent Risk & Fraud in cross-functional and leadership forums using data and structured recommendations

🎯 Requirements

• 4+ years of experience in fraud, risk, or financial crime in a fast-paced or high-growth environment • Previous team leadership experience • End-to-end accountability for fraud outcomes • Proven ability to move fraud rate, chargeback rate, or approval rate through structural change • Experience with partner selection and negotiation, budgets, and SLAs • Data-driven decision-making and dashboard proficiency • Comfort in SQL / Databricks-type environments is a strong plus • Experience developing leaders and building independent teams • Ideally, experience in digital marketplaces, e-commerce, payments, or gaming • Familiarity with promo abuse, reseller fraud, and account takeover • Comfort operating against regulatory, PSP, and KYC obligations • Sharp written and spoken English

🏖️ Benefits

• Opportunity to join our Employee Stock Options program • Opportunity to help scale a unique product • Various bonus systems: performance-based, referral, additional paid leave, personal learning budget • Paid volunteering opportunities • Work location of your choice: office, remote, opportunity to work and travel • Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes

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